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Comcast exec says new products, customer satisfaction are key to staying competitive

Tony Werner, EVP and CTO of Comcast Cable and the Cable-Tec Expo program committee chair, told audience members attending the Cable-Tec Expo 2014 in Denver that in order to stay competitive, the cable industry as a whole has to focus on three main goals: developing new products, improving the customer experience and leveraging the scale of their networks.

Telstra makes investment in transaction management company DocuSign

Telstra has made a strategic investment in eSignature and digital transaction management (DTM) provider DocuSign, a move it says will help it accelerate paper-based processes for its enterprise customers.

tw telecom enhances its San Diego network reach

tw telecom, which is being acquired by Level 3 Communications, is adding more firepower to its existing network in San Diego by extending service into the various business parks located in Carlsbad.

AT&T appeals to power broadband users with U-verse, HBO and Amazon Prime bundle

AT&T is serving up a new promotional offer that gives U-verse customers a bundle of broadband, HBO and a year of Amazon Prime for $40 for one year.

365 Data Centers brings local cloud storage to 17 U.S. markets

365 Data Centers, a company that emerged after purchasing 16 of Equinix's data centers in 2012, is making its move into the hybrid cloud market with the launch of its storage-as-a-service (STaaS) offering in 17 markets.

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FierceWireless

There have been three broad themes to the FCC under Chairman Tom Wheeler, reinforced in his remarks at the CTIA trade show last week: more competition, more spectrum, and an open, non-discriminatory Internet. The significant items on the FCC docket that play into these themes--the pending AT&T-Direct TV and Comcast-TWC deals, the 600 MHz incentive auctions, and the ongoing discussions on network neutrality--show that the FCC has taken a lot on, and has had a lot thrown at it. An intransigent Congress and the upcoming mid-term elections are an additional wildcard that could impact how and how quickly these major items are addressed.

FierceWireless

As app retention and app engagement become more critical, a number of firms are beginning to create APIs and software development kits aimed at analyzing an app user's emotions much more directly. In some cases it involves scanning biological indicators and matching them against a library of others. Ā  Special report