Qwest joins the Twitter trend

Not to be outdone by other service providers that recently have used Twitter as a customer service tool--or have responded to customer complaints posted on Twitter--Qwest Communications has launched

CWA exec VP denounces AT&T, calls for petition signing

UPDATE: Kansas CWA local president: Talks with AT&T 'not going well' As tensions mount amid ongoing negotiations between AT&T and the Communications Workers of America, CWA executive vice

Directories: Print's dead, baby

AT&T recently asked the Missouri Public Service Commission to waive an old rule requiring telcos to distribute telephone directories. AT&T is still willing to distribute the White Pages

SEC filing: Grande has potential buyer

When independent telco SureWest Communications acquired Everest Broadband in December 2007, it looked like consolidation among network over-builders could be the next big trend. Triple play service

Covad upgrades network, adds bonded T1

Covad Communications announced Wednesday it has upgraded its broadband network in a continuing effort to develop a full suite of access and network services. The upgrade, available to Covad's

Tektronix buys Arantech

Tektronix announced Tuesday it has acquired Arantech, a customer experience management services company for wireless providers. The terms of the acquisition were not released. "Addressing the

Nacchio's new prison date: April 14

Former Qwest CEO Joe Nacchio likely will head to prison in Pennsylvania next week on April 14. Of course, we've heard something like this before, only to see Nacchio earn a last-minute stay. But,

Dallas FBI raid targeted telecom fraud

When the FBI raided a Telx collocation center in Dallas recently, the details were not immediately clear. There were reports, at least one coming from inside the collocation center, that suggested

Comcast tests new home phone

Perhaps landline voice is no longer cool, but the re-invention of the home phone may be the hottest trends so far this year. After moves by Verizon, T-Mobile USA and others, cable TV company Comcast

WSJ: NSN, others eyeing Nortel pieces

Nokia Siemens Networks, Genband and other companies are in the running to acquire parts of Nortel Networks as the company looks to sell its way out from under debt and bankruptcy protection,

Qwest issues Q1 revenue warning

About three weeks ahead of reporting first-quarter earnings results, Qwest Communications warned that it will not meet revenue expectations for the quarter. The previous expectation was for $3.24

T-Mobile to add Android home phone

T-Mobile USA is going to launch a home phone and a tablet PC based on Google's Android platform, says the New York Times. The carrier will sell the phone home in 2010, joining Verizon as the second

Verizon talks HR and personnel investment

Talent management is a phrase one might normally associate with agents for rock stars and celebrities, but it's actually part of the Accountability Model that Verizon has adopted to make sure all

Telcos Down Under await nat'l broadband network award

The Australian government will announce this week the winners of a bid to construct a multi-billion dollar national broadband network (NBN) for the country. Telstra, Australia's largest phone

Nortel says company will consider sale of business units

A Nortel executive said the company would seriously consider any offers for its business units at the CTIA show in Las Vegas. Bruce Gustafson, vice president of strategic marketing for the carrier

PCCW $2B deal still on court hold

A $2 billion effort to take PCCW private is still bogged down in the Hong Kong court system, first winning court approval to move forward despite regulator protests that the shareholder voting

Cable cut clobbers London

BT said 50,000 addresses in parts of east London lost phone and Internet service over the weekend after damage in a tunnel on Saturday. The cable cut also caused road congestion as traffic lights

Skype: Partner or pursuer?

As Skype chief operating officer Scott Durchslag tackled questions at the company's CTIA Wireless 2009 press conference about Skype's potentially delicate relationship with mobile carriers, the

Trying to solve the home networking technology challenge - Part 2

Home network capabilities over power lines is yet another option to wireless home networking, and it is championed by the HomePlug Alliance Rob Ranck, president of the HomePlug Alliance, said