Video conferencing market gearing up for comeback


Boston, MASSACHUSETTS, March 18, 2013—Market research firm Infonetics Research released excerpts from its 4th quarter (4Q12) and year-end Enterprise Telepresence and Video Conferencing Equipment report, which tracks dedicated and PBX-based video conferencing and telepresence infrastructure and endpoints (desktop, immersive telepresence, videophones, multipurpose rooms, and software).


"After a rotten early 2012, the video conferencing market appears to be turning the corner. On the heels of double-digit growth the previous quarter, revenue was up again in the 4th quarter, keeping full year revenue essentially flat," reports Matthias Machowinski, directing analyst for enterprise networks and video at Infonetics Research. "Helping the market stay afloat were sales of PBX-based video endpoints, which more than doubled in 2012. PBX-based video is proving popular because it offers organizations a cost-effective way to enjoy multimedia communication using infrastructure they already have."

Machowinski adds, "We view 2012 as an aberration, and see long-term interest by enterprises to deploy video communications, helping the market to sustain a 6% CAGR through 2017."


  • Globally, enterprise video conferencing and telepresence revenue grew 10% sequentially in 4Q12, to $822 million
  • In 2012, endpoint shipments rose 47%, driven by the growth of PBX-based video
  • Revenue for nearly all dedicated videoconferencing systems declined in 2012, with some segments falling off significantly; only multipoint control units (MCUs) held steady
  • Asia Pacific was the only region to notch positive revenue growth in 2012, up 11% over 2011
  • Cisco and Polycom continue to lead the dedicated videoconferencing equipment market
  • On a rollercoaster ride for the past 2 years, Infonetics expects the immersive telepresence segment to bounce back
  • Factors driving the future growth of enterprise video include advances in and proliferation of technology (e.g., high-definition video, bandwidth); demographic and communication trends; and specific use cases such as telelearning and telemedicine


Clients, join Matthias Machowinski Mar. 18 at 11:00 AM ET for a live video conferencing market recap. Log in for password to join the call:



Infonetics' quarterly video conferencing report provides worldwide and regional market size, vendor market share, forecasts through 2017, analysis, and trends for dedicated enterprise video equipment, including infrastructure (MCUs, other) and endpoints (desktop, immersive telepresence, multipurpose room, and software-based), and PBX-based videophones and software-based video conferencing clients. Vendors tracked: Avaya (Radvision), Cisco, Huawei, Logitech (LifeSize), Polycom, and others. To buy the report, contact Infonetics:


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Download report highlights, tables of contents and prospectuses at or ourResearch Calendar at

1Q13 Enterprise Unified Communications and Voice Equipment

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Deploying Enterprise SBCs to Facilitate SIP Trunking (Sponsorships available)

The Future of Telepresence (Sponsorships available)



N. America (West), Asia, Latin America: Larry Howard,, +1-408-583-3335

N. America (East), Texas, Midwest: Scott Coyne,, +1-408-583-3395

Europe, Middle East, Africa: George Stojsavljevic,, +44-755-488-1623

Japan, South Korea, China, Taiwan:

Infonetics Research ( is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively. View Infonetics' briefAbout Us slides at

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