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ATLANTIC-ACM Delivers 2011 Business Connectivity and Wireless Business Excellence Awards

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Posted June 11, 2011

BOSTON--(BUSINESS WIRE)-- Last evening, ATLANTIC-ACM delivered its ATLANTIC-ACM Awards for Business Connectivity and Wireless Business Excellence at the Yale Club of New York City. The awards were based on results from the 2011 Business Connectivity and Wireless Business Report Card, which rates carriers in key product and service categories based on approximately 3,500 individual carrier ratings. The awards were presented by ATLANTIC-ACM CEO Dr. Judy Reed Smith.

Since 1995, the ATLANTIC-ACM Report Card series has been the telecom industry’s principal source of carrier performance benchmarking information. The Business Connectivity and Wireless Business Report Card, now in its sixth year, directly addresses the vital business/enterprise segment.

2011 ATLANTIC-ACM Business Connectivity Awards were awarded as follows:

  • CenturyLink: ILECIXC Billing and Enterprise Voice
  • Cogent: CLECCable/Fiber Billing
  • Fibertech Networks: CLEC/Cable/Fiber Brand, Sales Reps, Provisioning, Network Performance, Data Quality and Enterprise Data Value
  • Level 3: ILEC/IXC Brand, Network Performance, Voice Quality, SMB Voice Value and SMB Data Value
  • PAETEC: CLEC/Cable/Fiber Voice Quality, SMB Voice Value and Enterprise Voice Value
  • Sidera Networks: CLEC/Cable/Fiber Billing, Customer Service and SMB Data Value
  • Sprint: ILEC/IXC Brand, Sales Reps, Provisioning, Customer Service, Enterprise Voice Value, Data Quality and Enterprise Data Value

2011 ATLANTIC-ACM Wireless Business Excellence Awards were awarded as follows:

  • Sprint: Wireless Sales Reps, Billing, Provisioning and Customer Service
  • Verizon Wireless: Wireless Brand and Network Performance

About ATLANTIC-ACM

Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.



CONTACT:

ATLANTIC-ACM
Fedor Smith, President
+1 617 720 3700
fsmith@atlantic-acm.com

KEYWORDS:   United States  North America  Massachusetts

INDUSTRY KEYWORDS:   Technology  Telecommunications

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