BCS Global Selects AppNeta in Support of Ongoing Excellence in Video Conferencing Service Delivery
New partnership assures WAN Application Performance for BCS Global Video Conferencing Customers
WELLESLEY HILLS, Mass. & LONDON--(BUSINESS WIRE)-- BCS Global Networks Limited, a leading worldwide provider of managed video conferencing, telepresence and visual collaboration services, today named AppNeta, the leading provider of instant-value network performance management, as its network monitoring and WAN performance partner for video conferencing services to thousands of BCS Global managed endpoints. Together, BCS Global and AppNeta will ensure optimal performance of video conferencing services with advanced insight and diagnostics of network performance.
AppNeta’s award-winning PathView Cloud solutions leverage a zero administration, cloud-based service to meet the performance demands of today’s distributed network infrastructure and the mainstream network-dependent applications including video conferencing. As a partner, BCS Global will offer customers unmatched breadth of insight and time to value with integrated capabilities that can be deployed across any IP infrastructure. The PathView Cloud suite of performance management services include active bandwidth monitoring, active application performance monitoring, remote flow generation and analysis and remote packet capture.
“We selected AppNeta as our network performance monitoring partner because network performance is critical to our business,” said Clive Sawkins, CEO of BCS Global. “With PathView Cloud, we can now proactively monitor the video WAN performance across our VNOCs located globally to ensure we are delivering a consistent and reliable video experience for our customers and meeting their requirements for network capacity and quality of service configurations.”
“Today video conferencing is enabling business to happen 24/7 at remote locations around the world,” said Jim Melvin, CEO of AppNeta. “When the performance is disrupted – the conference drops or freezes – business stops too. We are excited to work with BCS Global to ensure their customers are getting the best quality video conferencing services possible.”
IP videoconferencing requires high performance WAN links with strict network capacity, latency, loss, jitter levels and quality of service (QoS) configuration. PathView Cloud enables the insight needed for these performance sensitive requirements by providing:
- Advanced analysis and visibility of IP applications including video conferencing, VoIP, Virtualization, IP Storage and EHR
- Net flow generation and detailed usage analysis
- Remote site packet capture and analysis with Wireshark
About BCS Global
BCS Global Networks Limited is a leading worldwide provider of managed video conferencing, telepresence and visual collaboration services. BCS Global’s innovative video conferencing and telepresence solutions enable real-time, interactive video collaboration allowing participants to connect seamlessly from their desktops, home offices, boardrooms or telepresence suites. The company owns a fully deployed Global B2B Video Exchange, which enables users across the world to meet instantaneously regardless of their video system, network provider or type of connection. Headquartered in the UK, with offices in New York, Toronto, Shanghai and Hong Kong, BCS Global provides comprehensive managed video services and a 24×7x365 global live video and audio help-desk support to its customers across the globe in different industry verticals, and major telecom carriers and their customers globally. For more information, please visit www.bcsglobal.com or connect with BCS Global on YouTube, LinkedIn, and Twitter.
About AppNeta
AppNeta delivers instant-value network performance management solutions required to drive exceptional application performance across all data center, cloud, remote office and mobile environments. AppNeta’s award-winning PathView Cloud solutions leverage a zero administration, cloud-based service to meet the performance demands of today’s distributed network infrastructure and mainstream network-dependent applications including unified communications, cloud services and virtual service delivery. With more than 1,000 customers worldwide, AppNeta provides unmatched end-to-end performance insight to network engineers and IT outsourcers, enabling predictable and efficient delivery of today’s business-critical application services from wherever they originate to wherever they are consumed. www.appneta.com
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CONTACT:
AppNeta
Leigh Merrigan, 800-508-5233
lmerrigan@appneta.com
or
BCS Global
Alim Khan, 647-722-8515
akhan@bcsglobal.com
KEYWORDS: United Kingdom United States Europe North America Massachusetts
INDUSTRY KEYWORDS: Technology Consumer Electronics Data Management Networks Audio/Video Telecommunications Other Technology
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