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Companiesandmarkets.com: Workforce Mobilization is a Driving Force for Expansion in the Enterprise Softphones Market

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Posted September 28, 2011

LONDON--(BUSINESS WIRE)-- By 2017 the world enterprise softphones market is expected to be worth over $217 million, representing unit shipments of over 2.9 million, according to a new report available on companiesandmarkets.com. This robust growth forecast is supported by growing demand from smaller businesses and an increasingly mobile and remote workforce adopting VoIP network technology.

Enterprise Softphones: A Global Strategic Business Report

http://www.companiesandmarkets.com/Market-Report/enterprise-softphones-a-global-strategic-business-report-693050.asp?prk=7c4ed5b510c1ffe12b50d9829eddaba2

Softphones run through a PC or laptop and allow the user to conduct calls over the internet. The technology represents a convenient and efficient method for communication, particularly when the user is required to input data into a computer, and is therefore becoming increasingly common in call center environments. Softphones also allow users to make overseas calls at a fraction of the cost of a traditional network call.

At present, softphones do not represent a strong threat to mobile communication devices or landlines, but the market is increasing as a result of the growing global interest and availability of VoIP. The competitive nature of the telecommunications industry is forcing down prices, and by incorporating value-added features into their offerings, VoIP operators are attracting residential as well as business customers.

Innovation and technological developments are paramount for gaining competitive edge in the softphones market, and an important new trend is for HD video softphones.

The US is the largest market for enterprise softphones, although it is the Asia-Pacific enterprise softphone market which is experiencing most rapid growth, at 19% CAGR by volume, over the reporting period.

The report profiles over 50 key players in the enterprise softphone industry, including: Avaya Inc, Alcatel-Lucent Enterprise, Broadview Networks Inc, CounterPath Corporation, JAJAH Inc, magicJack VocalTec Ltd, QiiQ Communications Inc, Skype Limited and Wise Communication Solutions, Ltd.

The August 2011 enterprise softphones research report contains 386 pages of insight into the market for the period 2009-2017. The market is split by key world geographies: US, Canada, Japan, Europe, Asia-Pacific, Latin America and Rest of World. Strategies, trends, new products and key players are reviewed at length within the study.

Report Details:

http://www.companiesandmarkets.com/Market-Report/enterprise-softphones-a-global-strategic-business-report-693050.asp?prk=7c4ed5b510c1ffe12b50d9829eddaba2



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