Consumer Cellular Strengthens Phoenix Customer Support Center

PHOENIX--(BUSINESS WIRE)-- Consumer Cellular (http://www.consumercellular.com), the exclusive wireless provider for AARP members, has hired two new team members to drive the growth of its Phoenix customer support center.

John Kabella has been hired as support center manager. Kabella maintains more than 20-years of experience leading customer service centers for the Vanguard Group and the College Loan Corporation. In his new role, Kabella will be responsible for managing all operations of Consumer Cellular’s Phoenix location, including the review and implementation of service center policies and procedures as well as the development and monitoring of service volume and timeliness.

Christopher Cahall joins Consumer Cellular as the company’s Phoenix-based recruiter. In this role, Cahall will be responsible for recruiting and hiring talented customer service professionals to expand the company’s local operations. Cahall has more than five years of recruitment and Human Resources experience.

“We are very excited to welcome John and Christopher to Consumer Cellular,” said John Marick, CEO of Consumer Cellular. “We take great pride in our employees, and we have every confidence that both Christopher and John will ensure the success and continuous growth of our Phoenix support center.”

Employees at Consumer Cellular’s Phoenix location provide sales and support services for the company’s wireless customers. The location opened in June with 24 employees and has since grown to a team of 100.

To learn more about Consumer Cellular, visit http://www.consumercellular.com.

About Consumer Cellular

Consumer Cellular, the exclusive wireless provider for AARP^® members, was founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service. The company provides its customers with simple, affordable cell phones and calling plans, guaranteed satisfaction and top-ranked customer support staff all located within the United States. Plus, Consumer Cellular customers never have to sign a long-term contract in order to start service.

The Portland, Ore.-based company is privately held and utilizes the nation's largest voice and data network, covering more than 296 million people - or 97 percent of the U.S. population. As one of the nation's leading wireless wholesalers, Consumer Cellular is able to purchase wireless service in large volumes, providing its customers with the best of both worlds: great low rates and the best cellular network available. For more information: ConsumerCellular.com or call (800) 686-4460.

CONTACT:

LANE PR
Jane Taber, 503-546-7888
jane@lanepr.com

KEYWORDS:   United States  North America  Arizona  Oregon

INDUSTRY KEYWORDS:   Seniors  Technology  Telecommunications  Mobile/Wireless  Consumer

MEDIA:

Logo