One Communications Announces New Managed Monitoring and Notification Features

• Helps small and mid-sized businesses protect their critical communication networks and devices, and prevent costly downtime
• Available to company’s OneSolutions Complete, MPLS VPN, and Hosted IP PBX customers at no additional cost

BURLINGTON, Mass.--(BUSINESS WIRE)-- One Communications, the largest privately-held, multi-regional integrated telecommunications solutions provider in the United States, announced today the availability of its new OneSolutions Managed Monitoring and Notification Services. The new service features provide small and mid-sized businesses (SMBs) with enhanced device and network monitoring and alerting, as well as asset and incident management and service reporting – all designed to help them proactively detect and prevent potential issues that could disrupt their critical communication networks and result in costly downtime.

With Managed Monitoring and Notification Services, customers can monitor the status of their network circuits and managed devices, and receive proactive notifications via email based on threshold criteria they establish. As a result, they can identify and even prevent potential issues – minimizing the cost and impact of downtime and ensuring their resources can stay focused on business growth.

Managed Monitoring and Notification Services are customer-selected features available at no additional cost to One Communications OneSolutions Complete, MPLS VPN, and Hosted IP PBX customers. Companies can establish notifications based on a variety of criteria such as: device polling; thresholds for Simple Network Management Protocol (SNMP) sourced data, including a variety of SNMP traps; and security incidents. The services also provide an intuitive web-based portal that empowers them to easily:

• Track their network assets
• View dashboards that display asset management details and status, and
• Drill down into a variety of performance reporting on their managed devices, including availability as well as CPU and memory utilization

“SMBs often face significant IT resource and budget constraints,” said Randy Ritter, One Communications vice president of marketing. “Through these service features, they can take advantage of robust network management capabilities that are more typically found in larger organizations with greater resources – resulting in improved network uptime and reliability and enhanced resource productivity at no additional cost.”

One Communications Managed Monitoring and Notification Services are available today with the company’s OneSolutions Complete, MPLS VPN, and Hosted IP PBX solutions throughout its multi-regional service market. To learn more, please visit our website.

About One Communications

One Communications, with corporate headquarters in Burlington, MA and operational headquarters in Rochester, NY, is the largest privately-held, multi-regional integrated telecommunications solutions provider in the United States – serving small and mid-sized business customers in 18 states across the Northeast, Mid-Atlantic and Upper Midwest, plus the District of Columbia. From basic voice to mobility, data, Internet and managed IP services, we deliver the right solutions at the right price to help companies communicate, save and grow. To learn more about how to put our scalable, facilities-based IP network and customer-focused approach to work for your business, visit us at www.onecommunications.com.

The One Communications logo is a registered trademark of One Communications Corp.

CONTACT:

One Communications
Kelley Marko, 781-362-5909

KEYWORDS:   United States  North America  Massachusetts

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