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Research and Markets: North American Hosted IP Telephony and UC Services Markets

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Posted July 30, 2010

DUBLIN--(BUSINESS WIRE)-- Research and Markets (http://www.researchandmarkets.com/research/dc4ecc/north_american_hos) has announced the addition of Frost & Sullivan's new report "North American Hosted IP Telephony and UC Services Markets" to their offering.

This comprehensive study offers an assessment of the North American IP Centrex/hosted IP PBX service market. It discusses the current market drivers, restraints and trends facing the market today. It provides in detail, the impact of those trends on the changing market. Further, it provides a competitive analysis and selected vendor profiles, which outlines the pros and cons of each service provider. It points out the total addressable market for hosted IP telephony and the potential of said market. Finally, it offers a comprehensive market size estimate and a five year forecasts.

The hosted IP telephony market continues to be challenged. Despite the promises of lower capital expenditures, ease of use, and flexibility, hosted IP telephony has failed to gain mass adoption so far. Lack of education has been a contributing factor, as service providers have not marketed hosted services very effectively.

Furthermore, advanced on-premises solutions continued to gain traction over the past few years, as vendors aggressively pursued the old time division multiplexing (TDM) installed base for new deployment opportunities. Over the past couple of years, equipment vendors made significant efforts to enable the integration of their premises-based platforms with other communications and business applications in complex unified communications (UC) and communication-enabled business process (CEBP) environments. These technology advancements and aggressive pricing have driven the adoption rate of premises-based IP telephony. Hosted IP telephony providers, on the other hand, continue to market their services primarily as cost-effective voice communications, which has limited their value proposition for business customers.

Key Topics Covered:

  • 1. As Cloud Promises Nirvana Hosted Services Gain Traction
  • Analysis of North American Hosted IP Telephony and UC Services Market
  • New Economic Realities and Technology Innovation Drives Hosted Services Growth

For more information visit http://www.researchandmarkets.com/research/dc4ecc/north_american_hos



CONTACT:

Research and Markets
Laura Wood, Senior Manager,
press@researchandmarkets.com
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716

KEYWORDS:   North America

INDUSTRY KEYWORDS:   Technology  Telecommunications

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