Service Industry Revenues for Mobile Enterprise Customers to Reach $133 Billion Worldwide by 2014, Says ABI Research

NEW YORK--(BUSINESS WIRE)-- Service businesses include, among others, healthcare, finance and insurance, education, government, and retail. In an update to ABI Research’s industry vertical analysis of mobile enterprise customers, global services business revenues are forecast to grow at a 4.3% CAGR over the next four years, reaching $133 billion by 2014.

Enterprise practice director Dan Shey comments, “Mobile revenue growth for services businesses is driven by data usage. Mobile messaging, information access and applications delivered to the growing cadre of enterprise mobile devices help employees in this sector improve productivity, and serve and win customers.”

Indeed, data services including text and email messaging, applications, and data plans are a growing portion of this sector’s revenues. Currently mobile data services’ share of total mobile services revenues is 32%; by 2014 it will reach 42%.

However, while the services sector employs over twice as many people as industrial businesses, its share of mobile services revenues varies widely by region. For instance, for North America and Western Europe, the service sector will constitute 83% of all enterprise mobile services revenues and grow at a CAGR of 4.6% by 2014. In contrast, the services sector in all other regions including Eastern Europe, Asia Pacific, Latin America, Middle East and Africa will equal 65% of enterprise mobile services revenues and grow at a more modest 3.3% CAGR through 2014.

ABI Research’s “Business Mobility Vertical Market Analysis” series of market data products includes separate editions for North America (http://www.abiresearch.com/research/1003513), Asia-Pacific (http://www.abiresearch.com/research/1002897), Western Europe (http://www.abiresearch.com/research/1004512), Eastern Europe (http://www.abiresearch.com/research/1004589), the Middle East (http://www.abiresearch.com/research/1004593) and Africa (http://www.abiresearch.com/research/1004595). It provides a detailed view of all the mobile applications and services that address mobile business customers’ everyday needs. Five-year mobile services forecasts are provided for self-employed and public/private sectors segmented for 22 different occupations, 20 industry verticals and four sizes of business. Mobile services forecasts are provided for voice, messaging, information access, application downloads, line of business applications, and mobile broadband and measured in customers, ARPUs, revenues and penetration.

The market data are included in ABI Research’s Enterprise Mobility Research Service (http://www.abiresearch.com/products/service/Business_Mobility_Research_Service) and are updated on a quarterly basis.

ABI Research provides in-depth analysis and quantitative forecasting of trends in global connectivity and other emerging technologies. From offices in North America, Europe and Asia, ABI Research’s worldwide team of experts advises thousands of decision makers through 30+ research and advisory services. Est. 1990. For more information visit www.abiresearch.com, or call +1.516.624.2500.

CONTACT:

ABI Research
Christine Gallen, +1-516-624-2542
pr@abiresearch.com

KEYWORDS:   United States  Europe  Asia Pacific  North America  New York

INDUSTRY KEYWORDS:   Technology  Data Management  Networks  Software  Telecommunications  Mobile/Wireless

MEDIA:

Logo