SpeechCycle Appoints Scott Kolman Senior Vice President of Marketing

Formerly of Amdocs, Kolman Brings 20 Years of Experience in the Communications Industry to SpeechCycle

NEW YORK--(BUSINESS WIRE)-- SpeechCycle, the leading provider of customer interaction management solutions, today announced that it has named Scott Kolman Senior Vice President of Marketing. Mr. Kolman brings more than 20 years of experience in the communications industry, most recently serving as Marketing Director, Customer Management Division at Amdocs where he oversaw all marketing activities for the company’s Customer Management product portfolio. As Senior Vice President of Marketing at SpeechCycle, Mr. Kolman will be responsible for driving industry awareness of the company’s groundbreaking SmartCare Mobile solution and guiding the company’s go-to-market strategy.

With high-tech marketing experience spanning product marketing, strategic alliances, industry and channel marketing, market management and marketing communications, Mr. Kolman is a recognized marketing professional with expertise in the customer care industry. Mr. Kolman spent 10 years at Amdocs, a leading provider of customer experience systems for communications service providers, where he was most recently responsible for defining the company’s market strategy and direction, creating awareness and positioning and bringing to market Amdocs’ customer management products and solutions. Prior to Amdocs, he held marketing positions at Nortel Networks, Clarify, Inc., Lucent Technologies and Octel Communications.

“We are thrilled to welcome Scott to SpeechCycle,” said Zor Gorelov, CEO of SpeechCycle. “Scott brings unparalleled experience in the communications industry – a core target market for our SmartCare Mobile solution. With Scott on board, we are well-positioned to take our strategic vision for SmartCare Mobile to the next level by utilizing his intimate knowledge of the service provider industry. SpeechCycle has the most advanced and comprehensive mobile customer service solutions available today and with Scott, we now have the right person in place to communicate that to the industry.”

Mr. Kolman is a regular commentator in professional trade journals such as CRM Magazine, Billing & OSS World and Telephony Magazine. An enthusiastic blogger, he has also written numerous articles for well-known CRM outlets including Vanilla Plus, Call Centre Europe and Phone Plus. Mr. Kolman holds a B.A. in Advertising from San Jose State University.

“Having spent most of my career developing marketing strategies that target the largest service providers in the world, I am excited to bring this expertise to SpeechCycle and to help share the company’s vision with these same providers,” said Mr. Kolman. “As I previously worked for a SpeechCycle partner, I am keenly aware of the company’s rapid growth and innovation in the customer care industry. I am confident that my experience and background will help propel SpeechCycle to even greater success.”

About SpeechCycle

SpeechCycle, a leader in customer interaction management, delivers innovative solutions to the world’s leading enterprises and communications service providers. SpeechCycle has processed over one-billion transactions on its award-winning cloud platform and is pioneering a new generation of mobile business-to-consumer applications that help companies meet the demands of today’s always-connected consumer. For more information, please visit www.SpeechCycle.com. Follow SpeechCycle on Twitter @SpeechCycle.

SpeechCycle is a trademark of SpeechCycle, Inc. All other company or product names mentioned may be trademarks or registered trademarks of the respective companies with which they are identified.

CONTACT:

PAN Communications
Emily Trevallion, 617-502-4300
speechcycle@pancomm.com

KEYWORDS:   United States  North America  New York

INDUSTRY KEYWORDS:   Technology  Software  Telecommunications  Mobile/Wireless  Communications  Marketing

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