BT to raise broadband, phone bundles by 6.5 percent in 2014
BT's (NYSE: BT) customers will soon have to dish out more money for their telecom services as the incumbent telco says it's going to raise its voice and broadband services packages by 6.5 percent.
A BT spokesman told The Guardian that the increases, which will go into effect in January, would help its investments in "sport and superfast broadband."
The service provider said it has invested $1.61 billion to gain the rights for gaining the rights to carry Premiership football and rugby games for its BT Sport program.
In addition, the service provider will raise early contract termination fees by nearly 30 percent and will start charging consumers for the BT Answer 1571 service.
This news isn't likely going to sit well with consumers, a number of whom appear to already be unhappy with BT's broadband and TV services.
According to the UK's telecom regulator Ofcom, the service provider's broadband service "generated complaints in excess" of the industry average, at 0.28 for every 1,000 customers. Likewise, consumer complaints about its TV service were six times above the industry average.
- The Telegraph has this article