EarthLink Business takes solution-based approach to serving customers

Vikram Desai, President, Advanced Services at EarthLink (Nasdaq: ELNK), believes that service providers need to holistically understand how they can help businesses use technology, apply it to their core business, and grow revenue to  create shareholder value. FierceTelecom Editor Sean Buckley speaks with Desai about EarthLink Business' customer service philosophy and how it's building and expanding its service platform organically and through targeted acquisitions. Article