Integra Telecom serves up new managed voice product

Eliminates the need to deploy an on-site PBX phone sysetem
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Integra Telecom on Wednesday introduced a new Hosted Voice Service solution, providing fully managed and integrated voice, data and equipment for any size business.

As a managed service, Hosted Voice Service eliminates the need for a business to deploy or acquire its own on-site PBX or IP PBX, which would require the company to stay on top of constant maintenance and upgrade cycles.

By handing over its voice service management functions to Integra, a business can get its PBX-like functions from one service provider, with simplified billing and a fixed monthly fee.

Joe Harding, senior vice president of marketing at Integra Telecom, said in a release announcing the service that "[t]his offering allows businesses to focus on their growth and day-to-day priorities, leaving network support and management in the hands of one trusted provider."

Delivered through its partnership with softswitch vendor Metaswitch Networks, Hosted Voice Service is applicable to both single-site and the multi-site medium and large businesses that Integra has begun to target more aggressively over the past two years.

Hosted Voice Service offers four major features: an integrated voice/data circuit up to 100 Mbps, per-line feature package bundle and optional à la carte features, fully managed customer premise equipment (CPE) and service management through one web portal.

Adding hosted voice services is another important move for the CLEC, especially as it looks to penetrate larger, more complex accounts and continues to pursue more small to medium business (SMB) customers. It also plays well into its aggressive on-net fiber network build out, which currently connects 2,000 enterprise buildings and data centers.

In addition to complementing its existing portfolio of managed PBX and premise-based equipment services, the move also helps round out the company's growing set of managed and cloud services, one that currently includes Cloud Firewall Service, Managed PBX, Online Data Storage and Collaboration & Messaging Service.

For more:
- see the release

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