Rumor Mill: Circuit City bankruptcy triggers Verizon Wireless layoffs

This is a joke! The wireless employees voted NO to CWA the last time and now you have your greedy little union dues grubbing hands out like you really are going to help them now!

CWA e-board - you're a bunch of shallow two-faced crooked liars just dying to make yet another deal with the company for your own benefit.

What's the matter, making 200K+ each is too little for you mobsters?

I was reading on your comments. I was hoping you could give me some insight on your opinion. I am currently an indirect dealer for Verizon. I do love what I do, but I am trying to get on with Verizon corperate so I can be closer to the city. Do you think this is a bad idea or is verizon still pretty financialy solid?

Verizon wireless employees need to go union because if they do not they are nothing but a statistic. VZW acquired Alltel during a time when he US was and is still going through a economic crisis. They have and are still hiring new employees (30+) every month for their CSR positions because they are letting go of employees for so called low performance. They hire on an at will basis which entitles them to let you go at their discretion. The money they pay for benefits for an employee is null and void. What company do you know that is still hiring 30+ employees every month for the past 10 months even during the economic crisis. VZW knows exactly what they are doing out of 30 only 5 remain. They send the remainder who dont quit who they fire (terminate) to unemployment which is still cheaper than retaining them as a full time employee. They rather hire the younger generation because all they want is a paycheck. They base their reason on dismissal on an employee on performance. After 3 months your put on a performance plan and if you dont meet the requirements they terminate you. Instead of terminating you why not send you to class for a refresher course considering you have a new class of new hires every month. Every new class that starts they change the procedures and policies so what an individual learned 3 - 6 months ago in a class they have changed already for the new class. Its not the employees fault its the companys fault for training new employees differently and not providing the existing employees with the new change in procedures.

Verizon Wireless (VZW) is totally structured for the younger generation. Yes they have a lot of features but realistically who is paying for these features? The parents. No adult who uses a cell phone does not have time to down load music and subscribe to a music catalogue when you can get it downloaded for free. Children do not understand the value of a dollar and VZW is taking advantage of this while the adults are the ones who are paying for it. Adults dont need a fancy phone just something to make calls on. They have to remember the kids are not the ones to pay the bills the parents are.

Has anyone looked @ their VCAs that has been laid off? I just looked at mine, and it looks like a few weeks after the termination date, they were taken out of my 401k... it says "forfeiture, 4/17/2009".... wtf?

I too was a Verizon Wireless employee. I was laid off in February. I was so angry when it happened, because they had said my "performance" was not up to par to what they wanted. I worked at VZW for two and a half years. In November I started a spreadsheet that calculated all the money I had made the company, including all the new lines, aircards, I was a CSR. I had no quota. So I put all of my sales in the RSRs codes, that is what cost me my job. My district manager, when I told him of my spreadsheet he responded "you and everyone else." He had no sympathy. I don't have a problem with VZW, actually they were a great employer and I made a lot of friends and connections through my job. My biggest problem was my district manager and how he handled the problem, he wasn't a professional, and there were plenty of times that he would actually come into the store and DOWNSELL a customer that somebody was talking to. But like I said, I never had a problem with VZW as a company, I was treated well. I think money was spent on things that weren't necessary (like replacing every chair in every store in our district with new chairs that cost over $1,000 a piece), but if they want to run business that way.. well it's a privately owned company, and they have that right. I actually was fortunate to find a new job after VZW and it has very good security and I enjoy doing something different everyday. As for VZW laying off people that were "old" that isn't true. I was 22.

That little bit of money they pay you.that's lunch money for VZW and a lot to those with no degree. You just hopeing you can get your job back.They lay off the entire laurel call center in MD and no one got any money.

Me again, by the way, I'm in my LATE 20's, not age based.

Look, I was a store manager and I got laid off, let me clear up the truth of the matter. All of us had to rank people based apon their performance in any specific category, this went from the DM level down to CSR level. I was involved in ranking my people in this system. This was not bias, this was purely imperical data. I was a perfromer, I was a fast track person I moved up extremly fast in my short tenure with the company, I was well liked, and I was cut. When people say they were all pick and choose, WRONG. You do that and you open up the door for lawsuits that so many have been singing about on these forums. I got a nice payout, and have been enjoying my free time for the past three months looking for work etc. I know for a fact that the attempt was made to save me. If they had, they could have been sued for bias and discrimination. It sucks but not all people who were laid off deserved it, THAT IS TRUTH. There had to be something in your file that warranted it. Let it be a pip or that you were performing the bar but the others around you were higher. Don't get me wrong I'm not happy about it, it's how life goes. I know many of us didn't deserve it at all, but if you loved your job like I did you have one option re-apply, even if it's a lower position and prove you deserve your job and get it back, otherwise, shut up find another job and leave it be, if you were there any length of time you got something that most laid off people in the country didn't, traveling money, your VCAs paid out, couple extra paychecks, vacation paid out, and by the way, THE UNION, has cost AT&T jobs as well, I've worked for unionized shops before, these aren't the Teamsters your talking about, meaning a REAL UNION, it's a retail union, A.K.A money hungry, collecgive barginers, who make more that you did, they're couldn't protect your from layoffs, anymore than the UAW has been protecting GM and CHRYSLER from them. Grow up, read, learn and realize that the world is messed up right now and move forward, that is all

VZW is not doing as good as they expected. My supervisor say they laying off mostly old people over 40. That is not nice of them to lay off base on age.I work in the MD call center and I hate it. Try wells fargo for work the hireing.

Well I work at alltel store now, they said we would know july10th who stays and who goes, I am a top performer, I am older though, if I get laid off I will sue them

Yes please sue VZW they are laying off if you are older.They are only keeping the people who are young and been with company less time to pay them less.

Verizon Wireless today laid of my wife and bunch of other employees who have been longtime loyal employees. She dedicated her life to this company. Look we understand there is downturn in the economy but don't lie about how great the company is performing and we shouldn't be making excuses about the economy. She is the eldest one from her team so the good news is she did not sign anything and we will sue for discrimination. The only way to get back at this company is lawsuits, get the media involved to show discrimination and verizon wireless shady practices.

To whom posted this comment. you can be a verizonwireless crusader all you want but don't bad mouth employees who got laid off because you want to speak on what you really don't know. You don't know the real reason why people were laid off. I worked for verizon for five years I did customer service and sales. I went to winners circle and recieved many awards. Some months I did above and beyond and some months I didn't when I was layed off I was ranked 200 in all of the region. So your theory of low performance is bullshit. You need to worry about yourself and your job before you go aroud saying things that you really can't speak about. My mother was even told by an ex employee from a totally different region by her manager that she was let go because she was an older employee almost 4 years. Use common sense that's the connection!! Everyone who got laid off was with the company for years!! There are plenty of cc reps who are still in stores who were low performing reps but they ween't laid off why because they were not old and making as much money now they are just letting people fire themselves with the scorecard.
I think you should know your facts before you start posting things that will offend people who were laid off during these hard times.

I have been an employee of VZW for three weeks and I can't believe how awful it is to work there. The trainers who run our class are totally unprofessional. Out of one side of their mouth they talk about Integrity and how we should treat each other with respect and out of the other side of their mouths they are complaining that they are overworked and understaffed. They complain to the entire class that upper management is on their ass because some of us aren't passing the tests that they give us on product knowledge and billing. They rush through all the product detail like there is no tomorrow. HR screwed up the everyone's paycheck in the class. We were shorted almost an entire week of pay and no one can tell us why or if it has been resolved yet. If there economy weren't so bad I would quit but I don't have a choice. I feel for all of you who already worked here but from what I can see after three weeks, your better off.

To the person who worked 8 years and was blind sided... thank you for writing this. I hear you, i do. Personally I think the company is too large to manage effectively. For all the promises that are put out there, it is just too much. I laugh when I see some people get awards that are so incompetant. I am a loyal employee. They will be losing a good person and are making a stupid decision. The way they are doing some layoffs now are keeping the low saleried and tossing the older ones. I am not old per say but have been with the business for 12 years. I have never been on a PIP either. I am so looking forward to having my life back and know that I never want to work for big business again.

I was laid off the same as everyone else... 8 years with the company and never was on a PIP or corrective action in my 8 years and I was blind sided with the 5 minute conversation. I had a great successful career with the company and my personal demise was due to the incompetence of our retail director and district management. The entire retail business model has developed into a CYA (cover your ass) mentality. I really wish that Jim McGean and other south area leaders would read this forum because the way this went down was so shady and went against everything that I held in my heart regarding Verizon Wireless’s core values and mission statement. They opened the door for district managers and directors who I might add have ABSOLUTLY no idea the reality of a retail environment to be discriminative about their firing decisions. No offense to the CC VZW reps, but they retained mostly the CC reps and laid off the balance of store employees. Store employees who have had to endure the BS conversations about staffing shortages and ridiculous lines in customer service were punished for trying to take care of mostly customer service traffic. CC reps for the most part would just send a customer to the “full service” store with all of the non paid transactions and were awarded for this… I have watched the downfall of VZW over the last 3 years and I will laugh when VZW falls apart just like Circuit City did. Oh yeah, I worked for them as well years ago and said the same thing when they started making bad employee decisions.

The simple fact that the regions are too blinded by their conference call best practices is where everything started going wrong. You would have a director visit and district managers and store managers would scramble to set up their locations to meet the expectations of the director. Once the director left, it was back to chaos because most of the BS best practices were implemented by some kiss ass manager somewhere who wanted a recognizing you award but as soon as the visit was over, they went right back to sit on their ass in their offices. The reason why is that every business day and every customer is unique. These directors are shuffled around and presidents are shuffled around and every new appointment starts the same old deliverable crap. If VZW would have simply identified the fact that there is a true need to ramp up the staffing in customer service, the ROI would have been far greater because we were literally watching the new activations walk right out the door.

The reality is that you are only as good as the location you are put into. Anyone can make a small difference but only if VZW would had followed through with their commitment to giving everyone fair job tools and equivalent staffing. My director was a weasel and traded jobs with an indirect director who was also incompetent. They needed to look at the whole picture with the lay offs because lay off was a nice way of saying, you’re fired. Is it negative to give feedback about the reality of the business or just go along with BS best practices that you know in your heart don’t work? My favorite was when a manager was recognized for their floor management abilities but you get a couple of drinks in that manager and they tell you it was all a show and all they did all day was scramble to take care of a short staffed location with customers screaming at them.

I am starting my new, higher paid job April 1st and will love beating the crap out of Verizon Wireless and can’t wait to laugh again when I hear about all of the new conference call best practices that are created by non customer service management experienced, FLMA taking, back office managing store managers that are left. God bless all the laid off employees and my advice is take the money and RUN. Don’t expect HR to assist you with job placement. 70k employees and they had to lay people off without even offering similar or different jobs? Oh you could post alright, but with HR dragging their asses like everyone else, you might as well take the severance, work some BS job and reapply again in 6 months after these chump district managers, directors and presidents are gone!!! We just stopped working for YOU!!!

they told us we are re-hirable and we can apply after six months. can anyone confirm that it is true and what are the chances of getting re hired ?

Every current employee contact the CWA if you want help to fight against vzw

Happy STIP DAY!!!

Are you a Verizon Wireless Customer?

Were you told that all your accessories - your car charger, your head set, your case - came with your phone?

You were lied to.

Were you told that your air card is "unlimited" access?

You were lied to.

Were you told that the air card was completely free?

Oh boy... you were suckered.

Were you told you got free trinkets with your purchase of a certain accessory?

You were lied to.

Were you told you were being given ANYTHING for free?

You were lied to.

Look at your receipts again and when you call to question your charges and they tell you it's a "numbers" game, ask them who wins?

Verizon Wireless is a deceptive, over-priced and cheating company. Most of the phones they sell are capable of so much MORE than VZW allows. Take a close look.

Then look away.

You are so right. I had to do the same thing. The goals they set compared to what our economy is like was insane. I heard they are getting ready for round 2 of the layoffs. I heard they are writing people up left and right for the absolute dumbest things. You are right also by saying life goes on. I have been a much happier person since leaving. I feel like I can breath again. Working for vzw was a nightmare. MAKE YOUR 5 STAR CALLS GUYS!!! How annoying was that to hear every day.5 Star what a joke.

If I were a verizon Wireless customer I would also get class action for the following
1. Acc comes with the phone
2. VZ navigator and V-cast comes with the phone.
No they don't. Just wants customer to forget so they will be charged after free month promos. Lot of shadiness went on in the store I worked at and still does while mgrs/dm's turn the other way. I did it as well to meet the urealistic goals. I am going to reach out to a lot of customers and websites to make sure of this word gets around and have verizon wireless pay them billions of dollars back. Only means I have to fight back and I will and everyone laid off should pass the word around about shady selling practices verizon wireless encourages. I have few months to do this while I enjoy my vacation after lay off. Good luck to you all and you know what life goes on. Only way to hurt this company is with Lawsuits and bad publicity.

rofl

did you ever read AboutYou's position on unions

Attention current employed Verizon Wireless employees. Seniority means nothing! The time to unionize is now. Don’t wait until your there as a dedicated employee for over 10 years and find out your disposable because you make to much money. CWA “Communication Workers of America”, if there was ever a time to unionize Verizon Wireless Workers, the time is now!

I wouldn't say low performing because I was far from it. a 2007 Winners Circle winner. No PIP's. Was responsible for showing growth in my location. Hmmmm next time you want to say a low performing rep was let go read this post big shot.

Verizon wireless is not publicly traded and contrary to popular belief we are run as a separate company from Verizon communications. yes, we are owned mainly by Verizon communications as a parent company, but there is a very drastic difference in customer experience going from land-line division to wireless. every company has its bad seeds and they eventually get what is coming to them. i for one am grateful to have this kind of high paying job and benefits for the high amount of results the company wants out of me. i do not like to see customers complaining about verizon as a whole for many issues, but the honest truth is a lot of it is generated by landline/home internet services and not from wireless division. i despise receiving complaints about folks home internet and land-line services considering i have nothing to do with it. i do understand most customers simply see the Verizon and check-mark symbol and feel its all the same so i understand and empathize with the customers reasoning.

aside from the comments made above that should NOT have been made to customers from employees of vzw to further the trouble i feel terrible for the folks who were laid off. there were quite a few reps who were on final pip stages, which is understandable for a business need to clear house low performing reps. there were also just as many reps who were probably deemed too high on pay-grade scale compared to what the company felt their performance should have been at. what i mean by that is HR went digging deep to find any and all justification to let these reps go. my manager was one to be included. i am very thankful to have my job to this day and honestly think of what other companies have been doing. yes, Verizon Wireless could have informed employees in a better fashion. the question is, how do you "better" inform reps from headquarters that you are going to be terminated?" i think Verizon Wireless is letting *for the most part* low performing reps go and trying to justify the CC closings and Alltel merger as far as pay=scale and rep count. most other companies would cut jobs and outsource and i am sure would be done on a much higher scale. this is big business for you and aside from those that really were given a bad wrap from Verizon Wireless most reps were deemed low performing and the company pays VERY well and awards great benefits compared to what our jobs are. sorry i speak way too much, but i felt that was important to get out. best of luck to those who had to move on and hopefully i am not in the next round of cuts.

I had nothing filed as far as disability or otherwise; if this was taken into consideration, it was behind closed doors, and they're going to use another reason for the term.

They can't and won't admit to it being considered or not.

As many others guess, I believe pay grade had a large factor to do with it. I know of a few employees that were scheduled for termination in January, but are still on payroll after the layoffs. Curious, if it was performance-based decisions that came into play....

I am 48 yrs old and had a Worker's Comp issue last year. I feel I was targeted and I am wondering the ages of the other employees who were let go and if anyone else had disability or other medical issues?

Probably referring to the landline division, I can't see VZW personnel in a customer's location.

As to the previous poster, I'm glad that you're still on to represent the company in a professional and courteous manner. Hopefully, they'll keep more employees like you, and pay you less, to further that excellent customer interaction.

Who knows, when they're done looking at Alltel locations for real estate and pay grade purposes, maybe they'll replace you as well with someone who makes less on an hourly basis, regardless of qualifications.

Luck to you as well.

(Not too intentionally be cold-hearted here, but as a completely dissatisfied Verizon customer, I am happy to see them get hit. I own stock in the company for pete's sake, and I hope the company folds. They absolutely do not care about present customers. I have dealt with more than 30 employees of Verizon from in-house, in-store and on the phone. At every turn, they *show* me they don't value customers while they smile at you and *tell* you you're important. I have been insulted, misled, lied to--besides getting crappy service in general. Good riddance to Verizon.)

Verizon Wireless is not a publicly traded company so you don't own stock of anything. You sound like the stereotypical, uneducated customer we've been getting more and more of at the stores as we as Americans keep getting lazier in our education and manners. You were probably treated that way because YOU treated the employees that way first. You got the runaround probably because no one wanted to be insulted by you. We know your type as soon as you walk in the door. We cringe and try to pass you off. We have to be polite as you begin to rant without so much as a how-do-you-do. If you're so dissatisfied then go elsewhere to belittle their employees. Do yourself and all VZW employees a favor. Go away. Just go away.

As for all you folks that got laid off, God Bless and good luck.

That's right. Keep crying and you will get your job back. NOT

In my district, 17 out of 20 were laid off. Were called on a Friday, told to come to corporate and 15 minutes later it was over. Unbelieveable.

Not too intentionally be cold-hearted here, but as a completely dissatisfied Verizon customer, I am happy to see them get hit. I own stock in the company for pete's sake, and I hope the company folds. They absolutely do not care about present customers. I have dealt with more than 30 employees of Verizon from in-house, in-store and on the phone. At every turn, they *show* me they don't value customers while they smile at you and *tell* you you're important. I have been insulted, misled, lied to--besides getting crappy service in general. Good riddance to Verizon.

I honestly wonder if it went like this, being that front-line management had no say in the matter (I could tell my store manager was upset about it)

1. Hand DM a list of employees and their pay grades, as well as stage of PIP or corrective.

2. Tell the DM to pick a few.

3. Give the boot.

I was one of the ones who got the boot. I was with them for 5 and a half years. I was a performer as well. I went in to management after a long sales history. I worked at an large store, then i was told i was going to a cc store to fix the problems they were having. I did my job and fixed that place. Then they got me to close down my cc. Which was a nightmare, shipping out all that inventory. Then i get put in another store to work like 5 days then bam, done deal. What happen between the kick off meeting we had with Jack Plating CFO and Luis Cruz SoCal president saying "oh you should be glad we arnt those blue guys laying off people, and you should be glad we arnt the yellow guys closing down call centers" referring to blue=att and yellow=sprint. When the CFO of the company is telling you not to worry, then i dont. weeks later SEE YA.........HAHAHAHAHA i was just kidding, oh and thanks my pocket just got bigger now that you dont work here. I see the next CC right here at VZW. Cutting out all the good people to bring in young people for less money, then what happens, VZW goes down. Very bad business decision. Talk about keeping your customers, with what??? people with no experience who still lives at mommies and doesnt need the money!!! thats what CC did and now they are giving 50% off all merchandise!!!

im curious why they haven't restructured the districts to get rid of some district managers. these people are managing half as many locations with the CC closing. Wouldn't that save a ton of money? Oh, that would make sense, nevermind.

I'm still working for vzw, I didn't get laid off. I still think its a bunch of nonsense though. Vzw has money to pay all these upper managment tons of money. If they really care about the people making them that money they would of all took a pay cut til more store were open. They just see it as a way to open new store and bring in people for less money. Its a joke people who put up with all there nonsense all there friday morning meetings just to get slapped in the face. Its so wrong single parents kids paying for school and ececutives making a ton a money. Its like so comunist here. I'm not just saying it ask any retail employee they will tell you the same.

by the way..although i hate loosing my job, and we know the economy sucks. and CC closings were just a skape goat to let people go, im glad to not be unionized. i was part of management. why should a brand new person get fired because lack of seniority verses someone with seniority stay even though they might help bring the company down.

If ur talking about nym zone 12 i used to be apart of that too.

I find it some of the remarks here outrageous. I've just got to ask - how should layoff decisions be made if not by "picking and choosing" who should go?? Ought there be a lottery?? Alphabetical layoffs??
Let's not be stupid: VZW is a business, which implies they are out to make money.. If an employee is being over compensated for the amount/quality of work being performed, or is in any other way hindering the performance of the organization, the employee has got to go..

wow! guys, lets keep it real, vzw is going to do what is more conveniant to the pockets. it has been rsr vs csr for a while now, and it isnt going away. at&t has laready implemented a one queue and verizon is following. say good bye to "good commission". dont let this shock you... how many times have they changed commission structure by now? take advantage of that $8000 and move one or up. i have not been let go yet but in my district the people who got fired were people on finals. the world will never know the whole truth but lets be ready. may GOD be with us all!

The lay off was a nationwide initiative and was based on a number of performance indicators (over the past year not the past 2 months as some of you are saying "I did well in January and December") and it did include attendance. There were an even number/percentage of employees laid off geographically (mainly by district). From what I can tell the right people with the negative attitudes who did not understand or respect the core values and were not team players were liad off. Commissions were not part of the equation. In addition an extremely generous severence package was given and the employees will remain on payroll including commissions until the end of March. This is clearly not VZW's fault. CC closed and due to the current economy situation VZW can not afford to absorb all of the employees.

I strongly feel that if there was a union at VZW then I would still have my job. This is BS how we were all treated and how we were let go. People that were at our corporate building when I was there were from places that were a good 2 to 3 hour drive away. These guys had to drive back home in the worst frame of mind.

UMMM No this was not because the Economy. Verizon is not hurting for money. They just used this as a way to clean house. The sad part is that if your manager never followed "Managing your Time" policy and another manager did you have people who are still there that should have been fired a long time ago just for attendance. I had 10 of dedication with the company and I know it was because I was not liked but they could never get rid of me because I did my job. I have people in my location that have called out more than 12 times in last 6 months and still have there jobs... I thank them for choosing me.... this is not the company they have been for the past 9 years. They have turned into a typical corporation. Those of you left now after this You need to bring the Union in.. yes I said it and I have always said no to the Union but now VZW is not that company and more and none of you are safe. Best Wishes...

As a former VZW employee, who didnt see this coming? the writing has been on the wall for the last year and a half at least. They created the mess of sales versus CCR and now they want to undo it. "Lets butter up the customer service reps for a couple months with spiffs and then the ones who dont want to go into sales...lets use the circuit closing as a front for our agenda". Its the transition to universal rep...and the pay isnt worth the stress of micromanaging at its very worst. Verizon still ACTS superior but it is losing to AT&T a little more everyday. Dont even get me started on the kickoff event propaganda.

I hate it for all you Verizon people...However, would someone please tell me was it downsizing due to the economy or what? Some of you are saying it was based on "from what i have heard about the layoffs from mgmnt it did have to do with performance and write ups" Managers? gettin written UP? what is that all about? Sounds elementary!!! Performance, is that a sales thing? If you do your job and perform in a professional manner, maybe it is economically related. We are goin thru tough times right now and it is happening everywhere. I have a friend that had a friend that worked for Verizon for over five years. All they want to do is whine because he got laid off. Says their audits were always good...ok, what about the rest of their duties? I also hear very racist remarks and it just makes me sick...says that he is telling everyone with Verizon phones to cancel and go elsewhere...sounds like a bit of animosity! Get a life...get off your complaining butt and go look for another position. One of the responses stated that they could be rehired in other positions...so, if you like what you do, like the people you work with, then so be it...quit complaining and work! Now, severance...2 weeks for every year of employment...that is after March 14th? Sounds like a pretty substantial severance along with any commissions I presume? Will there be insurance for these people for this length of time and can they have the COBRA benefits? I wish all the Verizon people good luck in obtaining gainful employment. It is not a good time in the US to be without a job!

I was in Zone 7 and I hear you completely. I 3 second voicemail. A voicemail! Guy couldn't bring himself to call me and talk to me because he was on vacation. Talk about being professional. I called him back and left a voicemail threatening not to go unless I knew what it was so the guy calls me back and tells me it's a focus group on how to increase productivity. My store manager also got fired and was told the same story. How pathetic.

I went above and beyond in my store and the thank you I got was a hour long trip to corporate for 10 minutes of telling me they were "phasing me out". I asked when I would be phased out and they said immediately. Phased out my a**. I absolutely do not agree the way they chose. Like you said it should have been up to the manager. Funny thing is that my store manager was one of the people fired as well. Try and figure that one out. The guy was with the company for 7 years, I spoke to someone within corporate that I am friends with and apparently they are getting rid of 90% to hire 50% new people and train them differently. How do you train someone to sell. You either have it in you or you don't especially in a retail setting. Such BS.

I just want to say that at least they could have warned us ahead of time. They were sending out emails that no one would be losing their job for weeks. All the people that got laid off made a lot of sacrifices for this company. Nights , weekends, late hours. I am a great salesman so im not too worried about this. Its just so lame how they went about it. As far as the manager reading what he did off a piece of paper. I dont blame him. It was a very difficult thing for him to do. He did not want to ever have to do that. On another note, Im sure some people were fired because the manager of all the stores didnt like them. But Verizon made a big error. They kept about 3 people based on their numbers. But these people were just at very busy stores and are not the most skilled sales reps. A lot of really awesome sales reps have just become available. Good luck former coworkers. Whoever said they are retaining 55% of circuit employees is flat out lying. More like 90% got laid off.