BT, once the UK’s monopoly telephone provider, was restructured in 2005. After the UK’s main telecom regulator Ofcom issued its Telecommunications Strategic Review (TSR) in September 2005, BT created Openreach, a division that’s responsible for managing the UK access network, providing equal access to BT and other competitive service providers. In addition to Openreach, BT operates three other divisions: BT Retail, BT Wholesale and BT Global Services.

Founded in 1981, the company was formerly known as Newgate Telecommunications Limited and changed its name to BT Group plc in Sept. 2001. The company is based in London. The BT Global Services segment provides networked IT services to multinational corporations, domestic businesses, and government departments. The BT Retail segment offers broadband, telephony, and TV services, as well as IT and telephony for small-medium sized businesses in the UK. It also provides video and telephone conferencing, CCTV, and alarm systems. This segment serves corporate, small and medium enterprises, consumer, and wholesale markets in the United Kingdom, the Republic of Ireland, and Northern Ireland. The Openreach segment connects communications providers' customers to their local telephone exchange, giving them access to the UK network. The BT Wholesale segment offers broadband, voice, and data connectivity services, interconnect to bespoke and managed network outsourcing, and value-added solutions to the communications providers in the United Kingdom, as well as a range of managed solutions and software driven, Web 2.0 services.

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Latest Headlines

Latest Headlines

BT's plan to buy EE raises questions about O2's future

BT's announcement this week that it has entered into exclusive negotiations with Deutsche Telekom and Orange over a potential acquisition of EE was generally given the thumbs up by analysts and industry players, although one question now being asked is what a successful deal might mean for rival mobile operator O2 UK and its parent company Telefónica.

Ofcom confirms Sharon White as new CEO

Ofcom said Sharon White has been appointed as the new CEO of the UK communications regulator with effect from late March 2015, confirming previous reports.

BT and EE: A very British affair

With a Dutch CEO, and French and German parents, EE today has a more European than British flavour. That could all change if BT acquires the UK operator: the former UK incumbent entered into exclusive negotiations with EE shareholders Orange and Deutsche Telekom on Monday.

BT enters into exclusive talks on £12.5B deal to buy EE

BT has entered into exclusive negotiations with Orange and Deutsche Telekom regarding the sale of EE, ending weeks of speculation over whether the former UK incumbent would choose to buy, EE or its rival O2 UK. The purchase price of £12.5 billion (€15.7 billion/$19.6 billion) would be split equally between Orange and Deutsche Telekom.

Ofcom study reveals O2 UK has highest levels of customer satisfaction

Telefónica's UK mobile operator O2's customer service was ranked best by consumers quizzed by regulator Ofcom in a regular annual survey, although Virgin Mobile was the only operator to show a year-on-year improvement.

Report: Civil servant Sharon White seen as favourite to head Ofcom

Sharon White, the first woman to be appointed as a permanent secretary at the UK Treasury, is tipped to be in line to replace Ed Richards at the helm of UK communications regulator Ofcom.

MTS rides quad-play wave with plans for rural satellite pay-TV service

Mobile TeleSystems (MTS) revealed plans to launch satellite TV services in rural areas of Russia this month, indicating that a current quad-play trend is not restricted solely to West European operators.

Three UK exceeds 3M LTE users

Three UK said 3.1 million customers are now using its LTE services, representing more than a third of its total customer base of 8 million users.

Portuguese consumers show appetite for 'quad' and 'quintuple' play

As the quad-play debate takes grip across Europe, latest figures from Portugal show that a growing number of consumers there are signing up for bundles of three, four, or even five telecoms services combined within a single plan.

Report: BSkyB hires advisers in reaction to BT merger moves

BSkyB (Sky), apparently spooked by the recent flurry of merger speculation sparked by BT, has reportedly hired investment bank Lazard to explore possible deals that could also allow the broadcasting group to take part in consolidation of the UK telecoms market.