BT, once the UK’s monopoly telephone provider, was restructured in 2005. After the UK’s main telecom regulator Ofcom issued its Telecommunications Strategic Review (TSR) in September 2005, BT created Openreach, a division that’s responsible for managing the UK access network, providing equal access to BT and other competitive service providers. In addition to Openreach, BT operates three other divisions: BT Retail, BT Wholesale and BT Global Services.

Founded in 1981, the company was formerly known as Newgate Telecommunications Limited and changed its name to BT Group plc in Sept. 2001. The company is based in London. The BT Global Services segment provides networked IT services to multinational corporations, domestic businesses, and government departments. The BT Retail segment offers broadband, telephony, and TV services, as well as IT and telephony for small-medium sized businesses in the UK. It also provides video and telephone conferencing, CCTV, and alarm systems. This segment serves corporate, small and medium enterprises, consumer, and wholesale markets in the United Kingdom, the Republic of Ireland, and Northern Ireland. The Openreach segment connects communications providers' customers to their local telephone exchange, giving them access to the UK network. The BT Wholesale segment offers broadband, voice, and data connectivity services, interconnect to bespoke and managed network outsourcing, and value-added solutions to the communications providers in the United Kingdom, as well as a range of managed solutions and software driven, Web 2.0 services.

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Latest Headlines

Latest Headlines

FCC begins special-access data-collection process, but competitive carriers want fair prices

The FCC's Wireline Competition Bureau has gotten approval from the Office of Management and Budget (OMB) to move ahead with the process of reviewing data from ISPs and service providers on the state of the special-access market.

Adtran tackles G.fast, VDSL2 vectoring compatibility with Frequency Division Vectoring technology

Adtran has introduced a new technology called Frequency Division Vectoring (FDV) that it claims can enhance the capabilities of next-gen G.fast and VDSL vectoring on existing copper wiring by enabling both methods to effectively coexist in across a single subscriber line in the service provider's network.

BT Openreach begins latest VDSL vectoring field trial

BT Openreach has begun the second phase of its VDSL vectoring trial, which it claims could enhance the speeds of its "up to" 80 Mbps-capable hybrid copper and fiber-based fiber to the cabinet (FTTC) network by reducing crosstalk on its existing copper lines.

EE subscribers threaten to quit over call centre priority service

EE faces a customer backlash after introducing a service that lets subscribers pay to skip to the front of the queue when calling customer service centres.

Vodafone UK touts data sharing plan amid warnings its LTE prices are too high

Vodafone UK stepped up marketing for its latest 'Red' contract tariff that includes data sharing for families, amid criticism from some analysts that its LTE prices are still too high for the competitive UK market in spite of efforts to bundle in free content.

BT Openreach to conduct customer experience trial with carrier customers

Openreach, BT's access network unit, is inviting its service provider customers to participate in a trial where a drop card will be left by engineers asking for feedback from residential customers.

BT includes 'free' LTE and Wi-Fi in new business mobile plans

BT Business has launched new '4G' mobile plans that it said come with LTE data speeds and unlimited access to BT's 5 million Wi-Fi hotspots at no extra cost for small and medium-sized businesses.

Report: Google Fiber eyeing UK as next broadband stop, poses challenge to BT

Google Fiber has been looking at bringing its 1 Gbps-capable fiber to the home (FTTH) project to the UK, shaking up the country's broadband market that's been dominated by incumbent telco BT, reports  The Telegraph.

BT, CWU hammer out new 33-month labor contract

BT and the Communication Workers Union (CWU) reached a deal on Friday to establish a new 33-month labor agreement, with 72 percent voting in favor of the pact.

BT drives wireless/wireline integration with One Phone service for SMBs

BT is tapping into the growing bring your own device (BYOD) trend with the introduction of its cloud-based BT One Phone service that allows small to medium business (SMB) customers to access their company's office phone system on a mobile device.