BT, once the UK’s monopoly telephone provider, was restructured in 2005. After the UK’s main telecom regulator Ofcom issued its Telecommunications Strategic Review (TSR) in September 2005, BT created Openreach, a division that’s responsible for managing the UK access network, providing equal access to BT and other competitive service providers. In addition to Openreach, BT operates three other divisions: BT Retail, BT Wholesale and BT Global Services.

Founded in 1981, the company was formerly known as Newgate Telecommunications Limited and changed its name to BT Group plc in Sept. 2001. The company is based in London. The BT Global Services segment provides networked IT services to multinational corporations, domestic businesses, and government departments. The BT Retail segment offers broadband, telephony, and TV services, as well as IT and telephony for small-medium sized businesses in the UK. It also provides video and telephone conferencing, CCTV, and alarm systems. This segment serves corporate, small and medium enterprises, consumer, and wholesale markets in the United Kingdom, the Republic of Ireland, and Northern Ireland. The Openreach segment connects communications providers' customers to their local telephone exchange, giving them access to the UK network. The BT Wholesale segment offers broadband, voice, and data connectivity services, interconnect to bespoke and managed network outsourcing, and value-added solutions to the communications providers in the United Kingdom, as well as a range of managed solutions and software driven, Web 2.0 services.

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Latest Headlines

Latest Headlines

BT dedicates $82.5M to bring fiber broadband to 400,000 more locations

BT is so bullish on fiber-based broadband that it plans to spend $82.5 million to make the service available to 400,000 additional premises in more than 30 cities over the next three years.

BT, Alcatel-Lucent push 1.4 Tbps over existing fiber during trial

BT and vendor partner Alcatel-Lucent pushed the boundaries of existing fiber by delivering speeds of 1.4 Tbps with spectral efficiency of 5.7 bits per second per Hertz during a recent trial.

BT taps HSBC exec Joe Garner as CEO of Openreach

BT has dipped into the financial services industry by naming financial industry veteran executive Joe Garner as the new CEO of Openreach.

Security guru Schneier leaves BT

Bruce Schneier, a prominent security researcher and BT's CTO of Managed Security Services, is leaving that post after eight years as a "security futurologist," multiple reports have said. Schneier is known for his criticism of the NSA's surveillance program.

Consumers hammer BT's TV service

British consumers are not very happy about the way BT provides TV service, according to an analysis of complaints made to the UK's Office of Communications (Ofcom).

Zayo to build dark fiber network for London-based SSE Telecoms

Zayo's fiber network construction capabilities continue to resonate with its wholesale service provider customers, and its contract to build a Point of Presence (PoP) network for U.K.-based SSE Telecoms is another proof point of that thesis. 

Burger: BT Global Services focuses on what works for multinational customers

Solving complex communications problems for large multinational corporations is a challenge that Bas Burger, president, US & Canada, BT Global Services, knows how to tackle. Sean Buckley, senior editor of FierceTelecom, speaks with Burger about BT Global's role in providing services to multinational corporations, what differentiates it from other players, and key issues.

BT held liable for infringing on ASSIA's DSL patents

London's High Court of Justice has ruled that BT infringed on one of two DSL management technology patents held by ASSIA, a provider of software solutions that enable telcos to increase the rate and reach of broadband services they deliver over their existing copper networks.

BT Openreach CEO Garfield to leave company

Liv Garfield, CEO of BT Openreach, will leave the UK incumbent telco this spring after nearly three years on the job. She will take the CEO post at Severn Trent.

UK government puts pressure on operators to lower mobile bills

Bosses of the UKs four mobile network operators were summoned to meet Prime Minister David Cameron this week as the UK coalition government attempts to prove it is making efforts to bring down the cost of living amid soaring energy prices.