For SMBs as well as large enterprises, being able to bundle wireline services is an increasingly important factor in overall customer satisfaction, a J.D. Power and Associates report reveals.
Birch Communications is expanding its multisite business service capabilities by acquiring Ernest Communications, a voice and data services aggregator, for an undisclosed amount. The new assets will allow Birch to reach business customers across the United States and Canada.
Alteva is increasing the value of its SIP trunking portfolio for its growing base of large business customers by allowing customers the ability to access cloud services and get free calling services between offices.
Verizon has added 100 Gigabit Ethernet capabilities to its Private IP network service to address its enterprise customers' growing needs to maintain cloud and video services with guaranteed service levels.
BT Openreach reported that it is seeing delays in fulfilling Ethernet service orders for its carrier customers, due to strong customer demand and some systems issues.
Alpehus Communications is giving service provider and enterprise customers that need access to Mexico an additional connectivity option via a new Network to Network Interface (NNI) agreement with Monterey, Mexico-based Marcatel.
tw telecom reported that strong Ethernet and VPN product sales in Q1 2013 drove up data and Internet services revenue 14.3 percent, or $25 million year-over-year, to $202 million.
FairPoint Communications reported that data and Internet services revenue grew 15 percent to $38.1 million with residential DSL and business-grade Ethernet services attracting new customers.
EarthLink's movement into the business market was evident in the first quarter of 2013 as the CLEC's business services growth helped it hold revenue at $320 million.
Sprint may today be known as one of the largest wireless operators, but it is just as strong on the wireline side, where it has found a "sweet spot" in serving mid-sized businesses that have been often ignored by larger players. I spoke with Mike Fitz , vice president, wireline and solutions engineering, on what sets Sprint apart in the business services segment.