Sean Buckley
Samantha Bookman
Michael Kennedy
Anna-Maria Kovacs
A. Michael NollTag:
Comcast
Latest Headlines
Latest Headlines
Pay TV operators should invest with customer needs in mind
Customers are satisfied with the pay TV product, but they are still unhappy with how they interface with the pay TV provider--on their websites or via their call centers. Why won't providers invest more into these key areas of their service?
ACSI: FiOS, DirecTV, U-verse top subscription TV biz in customer satisfaction
Verizon's FiOS TV was the top ranked subscription TV service in the annual American Customer Satisfaction Index released Tuesday, while Charter Communications generated the most improvement compared to last year's survey.
Hulu said to attract pay-TV distributors
More potential bidders have emerged for Hulu, and incumbent pay-TV distributors are now said to be among those interested in the online video company.
Comcast to cut 145 jobs in Largo, Md.
Comcast said it plans to cut 145 customer care positions in September from its office in Largo, Md., as it expands call centers at two other facilities in Maryland.
USA Network banks on second-screen devices to boost ad revenue
Comcast's USA Network unveiled an aggressive multiplatform video strategy Thursday aimed at boosting ratings and ad revenue by delivering content synchronized with programming a viewer is watching on TV to smartphones and tablets.
DirecTV adds voice controls to iPhone app
DirecTV updated its app for Apple's iPhone this week to allow subscribers to use voice commands to change channels and search for content.
TiVo rolls 'What to Watch Now' content recommendations
TiVo is beginning to offer new content recommendations called "What to Watch Now" to users with its iPad app, and it plans to add the system to its Premiere DVR by the end of the year.
Comcast scores hotel distribution deal with Raymond Management Company
Comcast said it struck a deal with Raymond Management Company to wire seven of its hotels in Illinois and Michigan with its Comcast Business Ethernet and HDTV programming service.
Cablevision shelves mobile phone plan
Cablevision has dropped the idea of using its extensive Wi-Fi network to develop a mobile phone product that would rely on Wi-Fi and cellular networks, CFO Gregg Seibert said Wednesday.
DirecTV renames Nomad product 'GenieGO'
DirecTV has quietly rebranded a product that lets subscribers transfer programs stored on DVRs to laptops and Apple's iPad and iPhone as 'GenieGO.'
