Consumer activist publication The Consumerist has once again taken aim at Comcast, reporting that the cable giant conducted a manipulative "push poll" in response to a negative customer satisfaction survey published by the City of Philadelphia in April.
AT&T and Cogent have become the latest service providers to establish a new interconnection agreement on the eve of the FCC net neutrality rules going into effect this week.
Comcast announced Tuesday that it has redesigned its subscriber support forums in efforts to improve its customer service reputation.
According to a New York Post report, Deutsche Telekom CEO Timotheus Hoettges is not as interested in a merger between T-Mobile US and Dish Network and would prefer a deal with Sprint.
In the near term, expect Comcast to focus on bite-sized acquisitions, such as last week's purchase of advanced advertising startup Visible World, rather than large mega-mergers, such as the scrubbed $45 billion Time Warner Cable purchase.
Pay-TV's first quarter earnings reports showed no definitive evidence that cord cutting is about to go viral. But the signs are troubling. In fact, an examination of linear TV ratings leads to a conclusion that television's disrupted, on-demand future isn't just inevitable, it's already here.
Comcast says it now has "stacking" rights to 550 current season TV shows on its Xfinity On Demand VOD platform, a clear sign, the No. 1 pay-TV operator says, that programmers have "come around" to understanding the potential of cable VOD.
Comcast has acquired ad-targeting firm Visible World, which works with marketers to deliver targeted ads to specific audiences based upon zip codes and data from users' set-top boxes.
Comcast Business is giving Georgia's Cobb County an injection of Ethernet in a deal where Comcast will connect 34 county-run sites, including community facilities, to a mix of fiber and coax-based connections.
After bumping product-team leader Charlie Herrin to the vitally needed customer service czar position in September, Comcast announced Wednesday that it has finally found a replacement for him to lead its product teams.