Marking one of the first high-profile moves under Comcast's new "customer experience" czar, Charlie Herrin, the MSO has apologized for technical problems experienced this week by X1 pay-TV customers.
Comcast's X1 platform experienced its second major outage in less than a week Wednesday, with reports of pay-TV outages spread across the nation and concentrated in major cities including Chicago, Boston and Philadelphia.
UniTek, a Blue Bell, Penn.-based systems integrator servicing Comcast, DirecTV, AT&T and other top pay-TV operators, has filed for Chapter 11 bankruptcy protection and will restructure with its creditors taking ownership.
Comcast will appeal a bankruptcy court decision to transfer ownership of regional sports network CSN Houston to DirecTV and AT&T. But according to the Houston Chronicle, which has been exclusively tracking the case, Judge Marvin Isgur refused Comcast's request to stay his decision in the Chapter 11 restructuring.
FCC chairman Tom Wheeler is considering the expansion of his commission's authority over U.S. broadband, but is also contemplating a position of standing out of the way when it comes to paid prioritization deals signed between ISPs and content companies.
FCC Chairman Tom Wheeler has put out the latest shot in the net neutrality issue, saying he is considering a "hybrid" approach for broadband access, reports The Wall Street Journal, citing people close to the chairman.
A federal bankruptcy judge has approved a restructuring that calls for the sale of struggling regional sports network Comcast SportsNet Houston to AT&T and DirecTV.
Charter Communications continues to line up the financing it needs to buy cable systems currently covering 1.5 million Time Warner Cable customers, announcing on Wednesday that it will sell $3.5 billion worth of speculative-grade bonds.
After 11 years of failed settlement attempts and legal arguments that reached U.S. Supreme Court, a class-action group of Philadelphia-area cable subscribers will get only a small fraction of the $875 million they had originally sought from Comcast.
Amid an aggressive expansion of its Wi-Fi network that aims to have around 8 million hotspots deployed in the U.S. by the end of 2014, Comcast is selling its subscribers on the hospitality angle.