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Comcast

Latest Headlines

Latest Headlines

Comcast's Smit: 'Customer service will be one of our best products'

With Comcast lampooned in national media recently after a series of customer service mishaps, Comcast Cable president and CEO Neil Smit told a Consumer Electronics Show panel audience Wednesday that his company is on the way to a significant turnaround.

MLB, Samsung, Comcast execs outline obstacles to 4K- but remain optimistic on future

According to top executives in the space, the wave of 4K technology in the pay-TV market is rising--and it likely will become a standard feature in the next few years--but there remain a number of obstacles for the technology to overcome in the near term.

CNBC switches from Nielsen to Cogent for daytime measurement

Comcast-owned CNBC, which is part of NBCUniversal has dropped audience measurement icon Nielsen in favor of Cogent Reports, grousing that Nielsen misses target audiences in, among other places, "five star hotel rooms (and) country clubs."

Comcast's Smit downplays Dish's Sling TV but says experimenting with packages is good

Comcast executives appeared undaunted by new OTT offerings such as Dish Network's newly revealed Sling TV, which offers about a dozen channels, including ESPN, ESPN 2, TNT, TBS, Cartoon Network and CNN for about $20 per month. However, they admitted that OTT offerings from Dish, CBS, HBO and others are driving more experimentation with content packages, which is good for the pay-TV industry and the consumer.

Broadcom unveils DOCSIS 3.1 chip; Comcast, Liberty commit to 2015 launches

Chipmaker Broadcom unveiled a new reference design centered around CableLabs' new DOCSIS 3.1 standard that it says will enable cable operators to deliver to their customers downstream Internet speeds of around 2 Gbps later this year.

Dish launches 4K Hopper Joey that will work on any Ultra HD TV

While the introduction by Dish Network Monday of its much ballyhooed streaming service, Sling TV, commanded the bulk of attention, another significant product introduction got a little lost in the noise. Dish will also introduce to its customers later this month a 4K version of its Hopper DVR that is compatible with any Ultra HD TV set.

Comcast raises modem lease fees by $2 to cover DOCSIS 3.0 equipment costs

Comcast became the latest pay-TV operator to implement early-2015 rate increases, upping the monthly lease price of its cable modems from $8 to $10.

Google Fiber: Title II reclassification could ease access to utility poles, rights-of-way

Google Fiber wrote in an FCC filing that if the FCC proceeds with reclassifying broadband providers under Title II of the Telecom Act, it could enable it to more readily gain access to utility poles and related infrastructure like ducts owned by electric and gas utility companies.

Comcast/TWC will create one of the largest local telecom providers, says group of telcos

A group of  telcos, including CenturyLink and FairPoint Communications, has told the FCC that if the Comcast and Time Warner Cable merger is approved, they should not be required to provide the combined company access to unbundled network elements (UNEs) to deliver voice services.

Net neutrality, Google Fiber highlight transition, change in 2014: Year in Review

As we look to close out yet another year here at  FierceTelecom,  it's time to reflect back on the major news themes of the past year. Net neutrality and consolidation were just a couple of the key topics that will continue to dominate the industry.  Once you've checked out this year's biggest stories, let us know what you think in the comments.