Consumers are behaving differently than in past years, as more content is viewed by more people over more devices. That shifting behavior is presenting some tricky challenges for cable's ecosystem. It's also presenting some appealing opportunities, according to panelists at the Meet the New Consumer Behavior panel at The Cable Show.
Cox Communications has become the latest service provider to announce an intention to launch a 1 Gbps fiber to the home (FTTH) service, a move that will challenge both AT&T and Google Fiber, reports Bloomberg.
About a year after its launch, Fan TV has snared a big cable operator to push out its live TV and streaming content service--at least for the time being. Time Warner Cable said that it will launch Fan TV to its video subscribers starting in the second quarter of this year. As with all things TWC, however, that could be subject to change if and when Comcast acquires the nation's second biggest MSO for $45.2 billion.
Bright House Networks and DirecTV were the top two pay TV distributors in Temkin Group's annual customer service rankings, while Comcast and Charter Communications received the lowest ratings in the sector.
LIN Media said late Friday that it signed a retransmission-consent deal with Cox Communications, minutes before its contract was set to expire.
John Malone's Liberty Global has bought an equity stake in RDK Management, the joint venture Comcast and Time Warner Cable launched last summer to license software that can power subscription video delivered through IP video devices and hybrid set-tops.
Cox Communications said Thursday that it is not only targeting businesses within its cable footprint with a new cloud-based service, but that its Essential Cloud suite of applications is available nationwide.
The fourth quarter saw hardware vendors such as Cisco, Arris and Casa Systems ship a record amount of CCAP (Converged Cable Access Platform) gear, with CCAP channel shipments jumping by 192 percent compared to the third quarter of 2013, according to a report from Infonetics.
Cox Communications said Thursday that it will shutter 12 call centers nationwide and consolidate its customer service operations at facilities in seven locations.
Google is exploring plans to expand its Google Fiber wideband Internet and pay TV service to 34 additional cities, including Atlanta, Phoenix, Charlotte, San Antonio, San Jose, Calif., and Nashville, Tenn.