Frontier Communications isn't seeing its customer base ask for backup power for their wireline broadband connections to access their OTT VoIP provider to make emergency calls.
Frontier has named Jacqueline R. Kinney as vice president of state government affairs for California, signaling a tightening of its hold in the state following a troubling integration of Verizon's wireline assets.
Frontier isn't planning on a large expansion of its FTTH network in the areas it entered via its latest Verizon wireline facility acquisition, but a host of fiber installation innovations will help it retain costs.
Frontier Communications may be a large ILEC that has to provide special access to competitive providers, but it does not see the pending FCC review as having a large impact on how it delivers these services or its revenue base.
Frontier Communications may still be still recovering from system glitches that caused losses of new broadband subscribers for its fiber-and copper-based broadband offerings following the completion of its Verizonassets deal, but the telco has no near-term intention to implement metered broadband billing.
Frontier Communications may be weathering revenue declines in its wireless backhaul business, but the service provider sees opportunities to leverage its FiOS footprint to provide fiber-based services for small cells and 5G wireless.
Frontier Communications lost a large set of potential customers-- 40,000 to be exact-- during its problematic switchover of Verizon's wireline assets to its own systems in three states. The newly signed-up subscribers decided to look elsewhere for service after their orders could not be fulfilled by the promised service activation date.
Frontier Communications attributes some of the outage and network issues its customers faced in California to corrupt data it received from Verizon after acquiring the telco's wireline assets in three states.
AT&T, CenturyLink and Verizon and other telcos collectively added just 65,893 broadband subscribers in the first quarter as customers churned to cable operators that can offer higher speeds, particularly in areas where slower speed DSL is the only available broadband service.
Frontier Communications has responded to an inquiry into its service repair performance in Florida, telling state leaders that it is making progress in solving issues that are still vexing some consumers.