Frontier Communications and the Communications Workers of America (CWA) Nebraska Local 1471 have ratified a new labor agreement for customer service-focused employees who work in Kearney and Columbus, Neb.
Verizon may have moved to resolve network congestion issues that impact the quality of experience for its FiOS users that access Netflix's service, but the service provider instead dropped two places in Netflix's monthly speed index.
Frontier Communications may not be a wireless operator, but the telco has launched a new service that allows its business customers to send and receive text messages using their existing phone numbers via a partnership with Zipwhip.
Frontier Communications officials told Connecticut utility regulators that if they approve the pending acquisition of AT&T's operations, the company would extend U-verse service initially to an additional 100,000 customers, reports the New Haven Register.
Although the growth in the middle mile has created opportunities for incumbent carriers, ILECs and upstarts, it also has some inherent challenges--such as labor costs and citing issues. Not surprisingly, much of the demand for middle mile capacity is coming from wireless providers that are trying to keep up with escalating mobile broadband growth.
Frontier has taken another competitive shot against its main cable competitor Comcast. This time it is criticizing the cable MSO's ongoing initiative to turn its customers' broadband modems into public Wi-Fi hot spots, calling the initiative "disrespectful."
Frontier has increased the price of its standalone DSL service by $5 a month from $29.99 to $34.99. Customers who subscribe to Frontier's basic 6 Mbps Simply Broadband service will still be able to pay the $29.99 a month price, while new customers will have to pay the higher $34.99 rate.
Frontier may be a supporter of the FCC's Connect America Fund phase II, but like others, it's concerned that the regulator's proposal to raise the broadband speed obligations from 4 to 10 Mbps is not a realistic proposition unless it alters the funding model.
Netflix has signed a new interconnection agreement with Verizon in an effort to improve the experience it can provide to users that leverage the service provider's fiber to the home (FTTH) network for access to the streaming video service.
Brazil regional service provider Sercomtel continues to see copper cable theft incidents rising in its service areas, reporting that thieves stole 1,724 meters of telephone cables in January alone.