Verizon has launched a new customer care service for its FiOS and DSL customers called Tech Support Pro, signaling its desire to further its bond with broadband customers as it faces off with aggressive cable competition in its Northeast wireline market.
Verizon CEO Lowell McAdam told investors during the telco's second quarter earnings call earlier this week that it could replicate the same FiOS build it agreed to carry out in Boston in other cities. Does that mean the provider is serious about expanding its FTTH service, or is it just a ploy to fund its wireless ventures?
Corning reported that its Optical Communications unit was a star player in the second quarter results as sales rose 28 percent sequentially, to $782 million, due to strong demand and cable production recovery.
Verizon saw its FiOS revenue grow in the second quarter, but the work stoppage due to a two-month wireline workforce strike took its toll, resulting in the loss of 13,000 internet subscribers during the quarter.
AT&T says it's on track to extend its fiber-to-the-premises (FTTP) service to over 2 million locations by the end of 2016, nearly doubling the reach of its fiber network as fulfills FCC requirements related to its DirecTV deal.
AT&T may be one of the largest telco broadband players, but in the second quarter the service provider saw total broadband subscriber additions drop significantly-- a factor it says is related to seasonality.
Google Fiber's mission to bring 1 Gbps service to Portland, Oregon, has hit another snag. The service provider is going to delay the buildout for the near future, according to a group of contractors and others close to Google Fiber that would be working to build out the fiber network.
Verizon has launched a NG-PON2 equipment test in its Innovation Lab in Waltham, Massachusetts, signaling the next stage of its fiber-to-the-premises evolution.
Verizon said that NG-PON2, the next generation of PON technology, will make the installation process for fiber-to-the-premises in residences and businesses more efficient.
Verizon is facing two hearings with the New Jersey Board of Public Utilities to address problems that a number of residential and business customers have had with its DSL service.