While it has committed $300 million to improving its customer service reputation, it seems Comcast still has a ways to go before it can afford to take public shots at other service providers.
Google Fiber hit a foul ball during game one of the World Series as the service provider's 1 Gbps FTTH network suffered an outage in Kansas City, Mo.
Jurors ruled that Time Warner Cable should pay $5.78 million stemming from a natural gas explosion that killed one worker and injured more than a dozen people at a Kansas City, Mo., restaurant in February 2013.
Consolidated Communications is aware that Google Fiber is a formidable broadband service provider, including the markets where it also offers 1 Gbps broadband, but the century-old telco says that what differentiates them from their new competitor is customer service.
Consolidated Communications says that while it's still very early days with its 1 Gbps fiber-to-the-home (FTTH) service rollout in Kansas City, the service is resonating with eligible users and it expects to see take rates continue to ramp throughout the rest of the year.
Attempting to mimic the advanced advertising success it's had on the Internet, Google Fiber will begin to offer targeted local TV ads in Kansas City, Kan., and Kansas City, Mo.
Google Fiber is taking advantage of its fiber-to-the-premises (FTTP) footprint in Provo, Utah, to extend services to small and medium-sized businesses (SMBs) in the area, a move that will find it facing off with incumbent telco CenturyLink and cable operator Comcast.
AT&T made it official that Kansas City is the next stop in its ongoing fiber-to-the-premises journey, putting it in direct competition with Google Fiber and Consolidated Communications for fiber-based broadband service.
AT&T made it official that Kansas City is the next stop in its ongoing fiber-to-the-premises (FTTP) journey, putting it in direct competition with Google Fiber and Consolidated Communications for fiber-based broadband service.
Time Warner Cable has responded to the competitive threat of Google Fiber in Kansas City. The MSO will begin transitioning its footprint in that market to all-digital video with the rollout of its DOCSIS 3.0-based "TWC Maxx" service this week.