Unified Communications (UC) is the incorporation of real-time communication services like chatting, telephony, video chatting, data sharing, call control and speech recognition with non-real-time communication services, e.g., unified messaging like email, texting, integrated voicemail, and fax. UC is not a simple, singular product; rather, it is the process by which a set of these products provide a consistent unified user interface and user experience across various device and media platforms. UC incorporates a multitude of types of communication exchanged on the TCP/IP network to encompass other types of communications like IPTV and Digital Signage Communications. These communications methods are incorporated into a larger network of communications deployment and can be sent to an individual or broadcast to many clients. UC allows a user, for example, to receive a standard voicemail message and access the message via email or text message. Unlike unified messaging, UC allows a user to access messaging in real-time or at a later time. Unified messaging only allows a user to check converted messages at a later time.

 
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Unified Communications

Latest Headlines

Latest Headlines

ShoreTel's board rejects Mitel's $540M acquisition bid

ShoreTel's board of directors has rejected Mitel Networks' $540 million unsolicited bid to acquire the company, saying that it undervalues the company and its growth prospects.

Alteva rejects $8 share takeover bid, adopts shareholder rights plan

Alteva, a unified communications specialist, has rejected an unsolicited takeover bid from the Juniper Investment Company.

Telstra expands Whispir platform to the U.S., deepens cloud presence

Telstra Global has taken another step forward in its U.S. service expansion with plans to add its cloud-based communications platform, Whispir Conversation, to its business offering this month.

MegaPath targets mobile workforce with new Unified Communications service

MegaPath has introduced its new Unified Communications (UC) service, enabling it to target the growing mobile nature of its business clients.

Sprint serves up unified communications for European businesses, enhances collaboration capabilities

Sprint is giving its international business customers another way to enable more effective interoffice communications by extending its cloud-based unified communications service, Complete Collaboration, to 12 European countries.

Telstra goes global with its cloud-based Unified Communications service

Telstra is playing into its global customers' mobile nature by introducing a cloud-based unified communications (UC) service that it said can enable business customers to communicate and collaborate regardless of their location.

Thinking Phone Networks snaps up Whaleback Managed Services, enhances UCaaS play

Thinking Phone Networks has acquired Whaleback Managed Services, bolstering its status in the emerging Unified Communications as a Service (UCaaS) market.

Windstream makes Avaya-based UCaaS service nationally available

Windstream is enhancing its bond with its managed service customer base by making Avaya's Aura Unified Communications (UC) solution as a cloud-based offering available on a national basis via its Unified Communications as a Service (UCaaS) product.

Enventis expands cloud services to include Wi-Fi and UC

Enventis, formerly known as HickoryTech, expanded its business cloud services to include a cloud Wi-Fi service, a hosted unified communications service called Cloud Compute and a data protection service. In addition, the company is expanding its SingleLink UC service, which was first introduced about 12 years ago.  

Tata Communications enhances videoconferencing flexibility with new jamvee UC platform

Tata Communications is taking the guesswork out of using videoconferencing with the latest version of its jamvee Unified Communications (UC) platform that allows enterprises and their partners to conduct sessions via any combination of audio, video or messaging and share content in groups on any fixed or mobile device or through a browser.