Unified Communications (UC) is the incorporation of real-time communication services like chatting, telephony, video chatting, data sharing, call control and speech recognition with non-real-time communication services, e.g., unified messaging like email, texting, integrated voicemail, and fax. UC is not a simple, singular product; rather, it is the process by which a set of these products provide a consistent unified user interface and user experience across various device and media platforms. UC incorporates a multitude of types of communication exchanged on the TCP/IP network to encompass other types of communications like IPTV and Digital Signage Communications. These communications methods are incorporated into a larger network of communications deployment and can be sent to an individual or broadcast to many clients. UC allows a user, for example, to receive a standard voicemail message and access the message via email or text message. Unlike unified messaging, UC allows a user to access messaging in real-time or at a later time. Unified messaging only allows a user to check converted messages at a later time.


Unified Communications

Latest Headlines

Latest Headlines

Week in research: VoIP boosts core voice; DSL equipment sales climb

Enterprise VoIP boosts core voice: Emerging IP voice services like SIP trunking and hosted unified communications (UC) helped drive growth in the wireline voice core market, says an Exact Ventures

USA Datanet targets UC opportunities with channel partner program

USA Datanet, a new subsidiary of Warwick Valley Telephone (WVT) (Nasdaq: WWVY), wants to take advantage of the burgeoning Unified Communications (UC) market by launching a channel partner program.

Nuance spends again, buying Telecom Italia's Loquendo for $75M

Nuance Communications (Nasdaq: NUAN), a company that is not new to the mergers and acquisitions game, is making yet another purchase. Nuance announced this week that it is acquiring Loquendo, a unit

ADTRAN's Bluesocket acquisition signals growing interest in WiFi cloud services

ADTRAN's (Nasdaq: ADTN) acquisition of Burlington, Mass.-based Bluesocket, a wireless LAN vendor, may at first blush seem enterprise-focused, but it could also have relevance to service providers

A look at unified communications on the move: Mitel's Freedom Tour bus

Mitel, an enterprise and small business communications provider competing with Cisco and Avaya, has come up with an intriguing way to talk about Unified Communications (UC): Bring it to the customer.

Global Crossing secures spot on the UK's public sector MTCF contract

Global Crossing's (Nasdaq: GLBC) subsidiary Global Crossing UK made a big splash in the United Kingdom this week as it was chosen as one of the three contractors for the Government Procurement

NTT America shuffles the corporate deck to increase enterprise service sales

NTT America (NYSE: NTT) is realigning its management team by naming three executives who will oversee new multinational corporation (MNC) sales and reinvigorate its internal processes. First up is

Orange serves up new cloud-based UC service

Orange Business Services is furthering its place in the Unified Communications and cloud services arena with the debut of its Business Together a Service offering, a UC solution that offers UC

Telmex employs Cisco for its new telepresence offering

Telmex (NYSE: TMX) is enhancing its enterprise services by offering a new suite of collaboration and telepresence services with the help of Cisco (Nasdaq: CSCO). Beginning at the end of August,

Verizon establishes partnership with Tata to extend its telepresence reach

Verizon's (NYSE: VZ) new telepresence service partnership with Tata Communications (NYSE: TCL) illustrates that even with for all of its large set of assets its network won't reach everywhere.