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Unified Communications (UC) is the incorporation of real-time communication services like chatting, telephony, video chatting, data sharing, call control and speech recognition with non-real-time communication services, e.g., unified messaging like email, texting, integrated voicemail, and fax. UC is not a simple, singular product; rather, it is the process by which a set of these products provide a consistent unified user interface and user experience across various device and media platforms. UC incorporates a multitude of types of communication exchanged on the TCP/IP network to encompass other types of communications like IPTV and Digital Signage Communications. These communications methods are incorporated into a larger network of communications deployment and can be sent to an individual or broadcast to many clients. UC allows a user, for example, to receive a standard voicemail message and access the message via email or text message. Unlike unified messaging, UC allows a user to access messaging in real-time or at a later time. Unified messaging only allows a user to check converted messages at a later time.
| Published: April 21, 2014 | Sponsored by: Spirent
Despite more than two years of anticipation, the U.S. is still waiting for the widespread deployment of voice over LTE as major operators delay deployment. Experts say this shouldn't come as a surprise given the complexity of the technology. FierceWireless will take an in-depth look at VoLTE as well as explore HD voice and other advanced services made possible by VoLTE. Download this eBook today!