Verizon has launched a new customer care service for its FiOS and DSL customers called Tech Support Pro, signaling its desire to further its bond with broadband customers as it faces off with aggressive cable competition in its Northeast wireline market.
Verizon CEO Lowell McAdam told investors during the telco's second quarter earnings call earlier this week that it could replicate the same FiOS build it agreed to carry out in Boston in other cities. Does that mean the provider is serious about expanding its FTTH service, or is it just a ploy to fund its wireless ventures?
When it comes to Facebook's Telecom Infra Project (TIP) that the social networking giant launched at Mobile World Congress in Barcelona this year, it appears that the biggest U.S. wireless carriers are just not that into it.
Verizon bagged its latest digital media trophy this week, agreeing to pay $4.83 billion to add Yahoo's core online business to its growing digital media empire. The biggest mobile operator in the U.S. will integrate Yahoo with the AOL business it acquired last for $4.4 billion, and the unit will be led by Marni Walden, Verizon's EVP and president of the Product Innovation and New Businesses organization. But there's little evidence Verizon will be able to put all its media and advertising pieces together effectively.
Verizon says it's closer to finalizing what it is going to do with its data center business, one that it has struggled to maintain in recent years as it faces greater competition from data center specialists like Equinix.
Juniper Networks saw service provider sales uptick slightly quarter-over-quarter, but the overall market is in transition-- reflecting a trend the vendor is seeing with its Tier 1 customers.
Verizon CEO Lowell McAdam offered up some details on his company's ongoing 5G trials and the cost savings they could present in limiting installation work in and around the home.
The seven-week strike that ended in late May had a crippling impact on Verizon's wireline installation operation, resulting in the company losing 41,000 FiOS pay-TV customers and 13,000 FiOS high-speed internet users.
Verizon changed its FiOS buildout tune in April when it announced it would bring FiOS to Boston via a $300 million, six-year investment plan. Now, the telco is indicating other cities could be in line for a similar build.
T-Mobile once again added a litany of new service providers to its Binge On offering. And once again, CEO John Legere took advantage of the news to take shots at Verizon's Go90 video offering.