Are hosted providers a threat to the telco and cable SMB service drive?

Jim O'NeillWhile it's clear that traditional telcos and cable operators are aggressively rolling out new services targeting small to medium sized businesses (SMBs), Insight Research points out they are increasingly facing threats from over-the-top virtual players such as 8x8 (Nasdaq: EGHT) that offer virtual PBX/VoIP services that run over any broadband line. FierceEnterpriseCommunications Editor Jim O'Neill tackles this issue. Read more...