CenturyLink (NYSE: CTL) is employing Ericsson's (Nasdaq: ERIC) next-gen OSS/BSS platform in an effort to improve service delivery times and control for the services it delivers to its growing enterprise customer base.
For this project, Ericsson said it will use its Service Innovation Framework to help CenturyLink enhance its business customers' customer experience.
Set to begin implementation at the end of the year and continue through 2015, the work with Ericsson will enable CenturyLink to simplify its business processes via a single platform for delivering next-generation products such as Ethernet, Internet, Virtual Private Network and Optical Wavelength services.
"Ericsson's Service Agility will help support our goals to simplify our business and better serve our customers by enabling faster product delivery, enhancing service capabilities and providing back office support for the software-defined network and virtualized environment we are creating," said James Feger, CenturyLink vice president of Network Strategy and Development, in a release.
As part of this effort, CenturyLink will implement an open Application Program Interface (API) structure, allowing quicker delivery of new products and features.
This deployment is also important for Ericsson as it looks to establish a larger foothold in the OSS/BSS market after expanding its portfolio through its acquisition of Telcordia and later ConceptWave.
- see the release
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