NY PSC staff advises FiOS installation freeze

The New York Public Service Commission's staff recommended that Verizon Communications halt its installations of new FiOS TV customers in New York City until it can prove that 95 percent of its boxes throughout the rest of New York state are properly grounded.

The recommendation came after the PSC's recent evaluation that Verizon's deployments were lacking--the agency said some of Verizon's inspections of grounding issues around its installations did not turn up enough information. The PSC staff also said that Verizon's suggestion for a self-imposed deadline of 60 days to fix problems is too long, and should be shortened to about 20 days.

The staff also said that in telling customers about the issue, Verizon should inform them of the possible safety hazard, rather than calling its evaluations "routine quality checks." 

For more:
- check out this report at Multichannel News

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