The Federal Trade Commission is alleging that T-Mobile US made "hundreds of millions of dollars" by knowingly charging customers for purported "premium" SMS subscriptions that, in many cases, were "bogus charges" customers never authorized. T-Mobile said the complaint is "unfounded and without merit."
The FCC's Wireline Competition Bureau has initiated the Connect America Phase II challenge process for price cap territories.
Every event I go to and every conversation I have with operators tends to at some point touch on how operators are putting the customer first and how customer experience is at the forefront of everything they do. But time and time again, this still fails to be reflected in how they treat their customers when it comes down to the personal contact level.
Deutsche Telekom emerged as the frontrunner to replace Verizon as the German government's main communications provider, after a decision to drop the U.S. operator due to concerns about spying.
Over-the-air streaming provider Aereo halted its operations Saturday morning in a move that founder and CEO Chet Kanojia said is only temporary.
Frontier Communications officials told Connecticut utility regulators that if they approve the pending acquisition of AT&T's operations, the company would extend U-verse service initially to an additional 100,000 customers, reports the New Haven Register.
An ongoing battle among Tier 1 wireless carriers and location technology vendors over ways to more accurately locate 911 callers has spilled into the public arena, with AT&T Mobility taking to its public policy blog to lambast a technology test from location vendor TruePosition as inaccurate and misleading.
FairPoint Communications and the New England Telehealth Consortium (NETC) announced that they have recently connected 250 sites with the telco's 1 Gbps Carrier Ethernet Services (CES) product.
Verizon's contract with the German government has been cancelled following revelations last year of U.S. government spying, according to multiple media reports.
TDS Telecom has completed another broadband stimulus project, one that will serve about 400 residential customers around Paint Bank and Abbott, Va.