Topic:

Service Provider Strategies

Latest Headlines

Latest Headlines

Comcast to hire 5,500 new workers, spend $300M to bolster customer service

CHICAGO- While not conceding that its poor customer service reputation damned its $45 billion bid to acquire Time Warner Cable  with federal regulators, Comcast pledged to spend $300 million and hire 5,500 new workers to bolster its customer service acumen.

CenturyLink to bring 1 Gbps broadband to 700,000 homes by end of year

CenturyLink has set an aggressive goal with its 1 Gbps fiber-to-the-premises (FTTP) initiative, signaling that it plans to reach 700,000 residential homes with the service by the end of the year.

Shentel's wireline fiber lease revenues drop to $8M in Q1

Shentel reported that its steady wireline fiber lease revenues dipped to $8 million in the first quarter 2015, down from $8.1 million in the same period a year ago.

DirecTV CEO: We have 1M subscribers on our skinny bundle

Skinny bundles aren't a new phenomenon, certainly not to satellite provider DirecTV.  Speaking to investors during the company's first quarter earnings call, DirecTV CEO Mike White said that the company has more than 1 million subscribers on its Entertainment Select package, which offers about 130 channels for $19.99 per month with a 24-month contract and $49.99 per month thereafter.  The package includes premium channels HBO, Starz, Cinema and Showtime for three months.

Equinix gives enterprises direct access to Microsoft Office 365

Equinix is giving enterprise customers that are migrating to a cloud-based architecture a private, managed connection to Microsoft Office 365 Azure ExpressRoute through its Cloud Exchange platform.

Hawaiian Telcom sees reduced churn as a result of increased TV subscribers

Hawaiian Telcom may still be a nascent player in the TV space, but like its larger incumbent telco brothers AT&T and CenturyLink, it is finding that its TV service is producing two benefits: reducing churn and driving up broadband attachment rates.

Cable company consolidation may impact industry's Wi-Fi ambitions

Speculation about the next round of consolidation in the cable industry is well underway, and the question becomes how other new tie-ups between the major cable MSOs could potentially alter the cable industry's broader Wi-Fi service strategy.

Will cable's potential consolidation impact the industry's Wi-Fi efforts?

Now that Comcast and Time Warner Cable are no longer merging, speculation has turned to other cable deals, including the possibility of Charter Communications acquiring Time Warner Cable. Will industry consolidation impact cable companies' burgeoning Wi-Fi efforts?  Special report.

Unite Private Networks promotes Adkins to president

Unite Private Networks (UPN), a competitive fiber-based provider that serves a mix of commercial and wholesale carrier customers with dark and lit fiber services,   has promoted Jason Adkins to president of the company.

Report: Verizon is testing several regional promotions

Verizon Wireless is testing a series of promotions in various markets across the country in advance of potentially launching a national promotional offer, according to a report from an industry analyst.