As service providers look to enhance their relationship with existing customers and attract new ones, a study by Ovum says that they are increasing their investment in customer experience management tools including network and service policy management.
Telstra Global is ramping up its data center location reach by integrating and adding capacity to data centers across six locations in Asia, Australia and North America.
AT&T has begun a hiring drive in Connecticut to take on 30 workers to support its growing mix of broadband, cloud and wireless services in the state.
Juniper Networks has appointed Shaygan Kheradpir as its new CEO, replacing Kevin Johnson, who announced he was retiring in July.
With the third quarter 2013 earnings season now complete, FierceTelecom is taking a look at the results of the top U.S. ILECs, including number of broadband access lines, subscriber additions, and M&A activity.
Google Fiber, according to a Twitter post, is installing its fiber-based Internet and video service in Provo, Utah.
Cloud services provider Alteva reported that unified communications revenues jumped 12 percent year-over-year to $4 million, contributing 54 percent of the company's total revenues of $7.5 million.
Birch Communications is now offering its small and medium-sized business customers three new speed options, including 12, 18, and 24 Mbps options, as a way to extend higher speeds to a segment whose options typically consist of expensive T-1 or cable modem services.
Consolidated Communications may still be integrating SureWest into its fold, but according to CFO Steve Childers the service provider is hungry to pursue new deals that allow it to diversify its revenue streams.
Verizon may have halted further builds of its FiOS network into new markets, but where it is converting problem copper-based customers to the fiber-based service it's finding that customers like purchasing speeds of 50 Mbps and higher.