Bell Canada is sharpening its customer service focus in the Atlantic Canada region by acquiring two customer call centers in New Brunswick as part of its broader strategy to improve customer service.
Mobile video is not just for young people anymore. According to a new report by The Diffusion Group (TDG), 49 percent of adults who have a broadband connection view video through a mobile app once a month.
Level 3 has been tasked by the Department of Homeland Security (DHS) to deliver a set of local area network (LAN) managed services inside the National Capital Region (NCR).
Verizon may be reaching the upper limit of penetration for fiber to the home (FTTH), but its move to provide symmetric speeds across all of its service offerings shows its desire once again to beat cable with fiber--particularly in the upstream direction.
AT&T's U-verse continues to be the darling of the telco's wireline portfolio, helping to offset lower revenue from legacy voice and data products and increase residential customer revenues 3 percent to $5.7 billion.
Sprint is appealing to the growing mobile nature of its business customer base by establishing a partnership with Google where it will provide the Internet search giant's apps to its business customer base.
Verizon's FiOS results bounced back in the second quarter, with revenues rising 14.4 percent year-over-year to $3.1 billion due to an uptick in both broadband and video subscriptions.
BT and the Communication Workers Union (CWU) reached a deal on Friday to establish a new 33-month labor agreement, with 72 percent voting in favor of the pact.
The second-quarter 2014 earnings season is underway and FierceCable is tracking the performance of pay-TV distributors, including cable MSOs, IPTV operators and satellite providers, as well as relevant programmers and technology companies.
Birch Communications has put the final touches on its $323 million acquisition of fellow competitive service provider Cbeyond, creating what it says is a nationwide service provider with about $700 million in annual revenue.