Randy Nicklas, XO Communications: Wireline's most powerful people

What makes him powerful:

Randy Nicklas

Randy Nicklas, CTO, XO Communications

During his 12 years at XO Communications (OTC BB: XOHO), first as Vice President of Engineering and now as Chief Technology Officer, Randy Nicklas, a former MCI and NASA technologist, has driven a number of key technology and service initiatives for the competitive provider.

Some of XO's service initiatives include the CLEC's movement to drive enhanced data and voice services, including Ethernet, VoIP and most recently, cloud services on both a domestic and an international basis.

Ethernet-based services, whether delivered over its IP and fiber network to customers or via copper, continues to be one of its dominant data service products. Not content to rest on its laurels, XO had expanded its Ethernet over Copper (EoC) network by more than 30 percent, increasing its EoC coverage in 39 existing markets, for example.

Nicklas' vision set a foundation to propel ongoing growth of its VoIP service. Last October, XO reached a major service deployment milestone when it signed up its millionth VoIP user, a feat it has achieved through selling services to not only SMBs, but also multisite businesses simple to understand integrated data and voice plans.

With Ethernet and VoIP trending well at XO inside SMBs and larger businesses, XO made another bold move in 2010 to launch its own cloud service suite.  

Nicklas' technology and service drive isn't relegated to just the U.S., however. The service provider has made some targeted moves to Latin American wholesale service market through its international gateway service and launched a broad network expansion into 48 countries throughout Europe, Asia/Pacific, North America, and South America.

All of these services and expansions are tied to an ever-growing fiber-based network. Keen on creating a foundation for new services and capabilities, Nicklas has also been driving movements around testing emerging optical technologies such as coherent optics to enable 100 Gbps optical networking on one of its U.S. network routes.   

As more of the the competitive telecom industry continues to consolidate, Nicklas and XO will need to apply his technology knowledge to find new ways to differeniate against growing threats from cable operators and other growing CLECs.      

Randy Nicklas, XO Communications: Wireline's most powerful people
Read more on