Armstrong Telephone employs Equinox for mediation and revenue assurance

Armstrong Telephone Co., an independent telco and cable operator, on Wednesday announced that it has expanded its use of Equinox Information Systems' TeleLink mediation and revenue assurance solution to include least cost routing (LCR) functions.

Since 2010, the Butler, Pa.-based service provider has been using the TeleLink solution for reporting and invoice validation.

Given the history it had with using the platform for those functions, Armstrong decided it to use the product for LCR functions as well. Least Cost Routing is the process of analyzing, selecting and directing the path of outbound communications traffic, depending on which path delivers the best rates for voice services.

Equinox said that it enhanced the TeleLink platform to meet Armstrong's own requirements. The platform provides various functions including automated tools for outputting least cost route guides (by jurisdiction and route parameter), performing optimal route calculations, and analyzing the cost-effectiveness and actual cost implications of inserting a new carrier into call routing.

Having this platform in place will help the telco, which delivers voice services via its traditional wireline telco network and its cable properties in Ohio, West Virginia, Maryland, Pennsylvania, and New York, to better manage its voice traffic and its work with other carriers that terminate calls.

"The new TeleLink tools will allow us to reduce costs in a number of ways—decreased labor costs through automation as well as providing lower operating costs via an apples-to-apples comparison of rates and routes across multiple carriers," Tom Wilson, director of Telecom Traffic Management for Armstrong Telephone, said in a release.

For more:
- see the release

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