AT&T sued for $1M by family of slain technician

AT&T is offering a $60,000 reward for any leads that could help police find the perpetrators.

AT&T is being sued for $1 million by the family of a Waco, Texas, technician who was slain while making a service call at a customer’s home.

The body of Kenneth Cleveland, an AT&T Waco service technician, was found behind the home he was performing service at in 2016, according to a Dallas Morning News report.

Amber Hicks and Andrea Christian, Cleveland's daughters, filed a gross-negligence lawsuit Tuesday in Dallas district court. His mother, Zella Cleveland, who lived with Cleveland before he died, is also part of the suit.

Sponsored by Anritsu Company

Free eBook: Efficient Testing Will Contribute to Long-Term Success in the 5G Marketplace

As companies worldwide race to launch 5G successfully and avoid post-deployment setbacks, we see a massive rise in the demand for 5G test and measurement equipment. We will discuss how efficient testing can contribute to long term success in 5G marketplace.

RELATED: AT&T offering $60K reward for information in murder of technician

Cleveland, a 61-year-old technician who had worked for AT&T for 43 years, was originally thought to have died from electrocution while he was on a ladder.

After obtaining more information from the scene and from the medical examiner last June, a Dallas Morning News report revealed that officials declared Cleveland had been killed by "violent acts.”

According to the lawsuit, AT&T sent Cleveland to what it described as a "dangerous area of Waco" for a routine service call near Barron Avenue and Novelty Street on the morning of April 22, 2016.

"He called AT&T at approximately 9 a.m. to report that he was experiencing some sort of issue and/or altercation," according to the lawsuit, but AT&T did not check on Cleveland until around noon that day.

Waco police said they are investigating Cleveland's death as a homicide. As of Tuesday, no arrests had been made.

AT&T is offering a $60,000 reward for any leads that could help police find the perpetrators.

Citing crime reports, the lawsuit referred to what AT&T calls “red zone neighborhoods,” which are known as dangerous areas of the communities it serves.

The lawsuit also alleges that a number of AT&T employees have been “violently assaulted" during service calls, adding that “AT&T failed to provide adequate protection or emergency response assistance to Kenneth Cleveland."

The lawsuit cites Kevin Mashburn, an AT&T service technician who was killed on a service call in Kansas City, Mo., in 2012.


Suggested Articles

According to a report by Verizon Business, remote work is here to stay, but employers need to pick and choose which tasks can be done remotely.

Numerous politicians across Michigan, Ohio, Wisconsin and Indiana released letters on Wednesday asking AT&T to suspend its job cuts in the face of the

CyrusOne announced on Wednesday that it plans to become carbon neutral by 2040 by reducing its carbon emissions.