AT&T is planning to offer customers Internet access at specific speeds rather than its current offerings that promise speeds "up to" theoretical maximums, says Robert Quinn, a senior VP at the telco. "When we provide broadband services based on speed, we will do so in discrete tiers that are disclosed to our end-user customers," Quinn said.
The plan will be rolled out in October, Quinn said.
"We will strive to provide service within the speed tier purchased by the customer and, if we find that we are not providing service within the ordered speed tier, AT&T will take action either to bring the customer's service within the ordered tier or give the customer an option to move to a different tier," Quinn said in written testimony during an FCC hearing in Pittsburgh.
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See the Dow Jones story at CNN
