BT (NYSE: BT) is extending its One Voice anywhere voice application service to its U.S.-based multisite business customers in an effort to help businesses save on costly wireless roaming charges.
BT's softphone is one feature that One Voice can serve
With this new service, road warrior employees can take their telephony service with them via a softphone and use speech-to-text voicemail translation.
In a typical configuration, users can specify their preferences so when a call is received it will be routed over the One Voice virtual private network (VPN) service.
By enabling these employees to access the service through the corporate VPN, large enterprises can reduce mobile roaming costs. A traveling employee could, for example, take the call on either a softphone or a hotel's landline.
Coupling its own One Voice global VPN service with the assets it purchased from the former Ribbit, the new service is basically extending the VPN's benefits to any user regardless of location or device. What's more, the service can also integrate with both new IP based platforms and existing legacy TDM systems.
- see the release
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