C Spire Business Solutions has introduced a new set of cloud-based unified communications (UC) services called C Spire Unifi.
The service will enable business employees to link their smartphone, tablet, desk phone and computer to one business number for every call, voice mail and message.
It integrates real-time communication services such as chat and instant messaging, video conferencing, screen sharing and employee availability with more traditional forms of digital communications like voice calling and conferencing.
Bridging a wide range of supported devices, including Windows or iOS compatible computers, Android and iOS smartphones and even tablets and desk phones, C Spire said that employees will be able to control unified accessibility on the device most appropriate to their immediate situation or context.
Among some of the new features included in the new UC service suite are group calling, presence indicators, fast dialing of 4-digit extensions from mobile devices, and voice call continuity that allows uninterrupted communication across multiple devices.
C Spire's move to enhance its unified communications makes sense as it can address the growing mobile and distributed nature of business' workforces. A recent IDC study revealed that spending on cloud communication platforms is expected to reach $7.5 billion a year by 2018.
Over the past year, C Spire has been bolstering its business services portfolio through a mix of organic activities like the new UC portfolio, while acquiring other regional business-focused service providers such as MegaGate Broadband and Alabama-based Callis Communications, a cloud-based communications services provider.
- see the release
C Spire bolsters its business-services portfolio with MegaGate Broadband purchase
Service providers' business VoIP revenue offsets sluggish residential growth, says Infonetics
Clinton, Miss., qualifies for C Spire's 1 Gbps FTTH service
C Spire says Jackson, Miss., meets qualification for 1 Gbps service