Cablevision's SMB division adds GoToMyPC and GoToMeeting to its service portfolio

Cablevision's (NYSE: CVC) business services division is extending the functionality of Citrix Online's GoToMyPC and GoToMeeting to its SMB customer base.

Traditionally offered to large enterprise clients, SMBs will be able to leverage GoToMyPC to remotely access to their Mac or PC machines from any location, while GoToMeeting provides access to web conferencing and online meetings.

The Citrix services are available to Optimum Business customers who subscribe to both Optimum Voice and Optimum Online, in the form of discounted pricing on products and services.  Following a free trial, SMB customers will be able to purchase the service for $9.95 per computer, while the annual plan is $99 a year. Cablevision said that the offer, which includes access for up to 20 PCs, will provide "significant savings" over purchasing the services from Citrix directly.   

As the latest member of Cablevision's Optimum Business Benefits program--a list that currently includes FedEx, ADP, CardWorks and US Business Technology--the addition of Citrix's services allow the cable MSO to be seen as more of a solutions provider.

Such moves not only create greater customer stickiness for Cablevision's SMB customers that lack the technical staff and resources to implement these collaboration tools. In addition, the Citrix products will help Cablevision's SMB division differentiate itself from the bevy of competitive provider's intent on getting a bigger piece of the SMB market.

For more:
- see the release

Related articles:
Cablevision's Optimum Business offers money-back service guarantee for SMBs
Week In Research: Optimum Business tops customer service study; AT&T in Leaders Quadrant for Asia/Pac network services
FierceTelecom Leaders: Dave Pistacchio, President of Optimum Lightpath