CenturyLink (NYSE: CTL) overcame a major obstacle with its union workforce as the Communications Workers of America (CWA) District 7 approved a new four-year labor contract.
Getting to this point has been a challenge for both sides. In late September, CWA members voted 54 percent to 46 percent to not approve the tentative 5-year agreement they established in late-July.
The new contract covers 11,000 workers in 13 states, including nearly 2,000 in Colorado.
It will provide lump-sum payments and raises and limits the telco's ability to contract out and move call-center work outside its footprint. In addition, the agreement includes a commitment from CenturyLink to bring jobs back to Colorado that had been previously outsourced to offshore locations.
Mark Molzen, a spokesperson for CenturyLink, told FierceTelecom in an e-mail that "Our focus is, and continues to be, serving our business and residential customers by meeting and exceeding their needs as a broadband provider of choice."
Molzen added that "The contract is fair and equitable, given the significant changes in our competitive and operating environment since the current agreement was adopted."
- The Denver Post has this article
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