CenturyLink (NYSE: CTL) is grappling with a nationwide Internet outage that's left customers without Internet access in 21 states.
The telco confirmed the outage on its Facebook page. However, at deadline it had not responded to inquiries regarding the cause of the outage.
"CenturyLink is currently experiencing a disruption in service," the company said in a statement. "We are working to restore service as soon as possible and apologize for any inconvenience this has caused. We will continue to work towards resolution until all issues are resolved."
Citing an unnamed source from CenturyLink, Greeneville, Tenn. newspaper The Greeneville Sun reported that the telco is making repairs to Internet feeds, but could not say when service would be fully restored. However, the source did confirm that the problem was "nationwide."
These outages have also kept users from being able to access the newspaper's websites or send e-mail to its staff members.
Outside of Tennessee, customer posts on CenturyLink's Facebook page reported outages in Cape Coral, Fla., Southeast Colorado and Las Vegas.
KLAS-TV in Las Vegas reported that "thousands" of Internet customers in that area have been affected by the outage.
CenturyLink is not the only major service provider to see a major outage on its network. Last week, Windstream (Nasdaq: WIN) suffered a widespread outage on its long-distance voice network in several states.
For more:
- here's The Greeneville Sun's Facebook post (reg. req.)
- KLAS TV has this report
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