China Telecom is taking steps toward developing a Web 2.0-influenced services model. The telco giant's Shanghai Research Institute is using IBM's Innovation Factory platform to encourage collaborative service creation and speed up service delivery. IBM's platform is as much a philosophical solution as it is a technical one, as it encourages carriers to re-think traditional service creation and delivery models. Getting the endorsement of the world's largest telco will certainly help the new philosophy spread.
- Telephony covers the partnership