Cloud-based UC gets the attention of larger enterprises

Unified communicatons as a serviceCloud-based unified communications, or UCaaS, has become the latest fashion craze in the cloud services market. Initially, UCaaS was an attractive option for small and medium businesses (SMBs) because it's a hosted system that forgoes the requirement to invest in expensive PBX equipment. However, as Fred Donovan, editor of FierceEnterpriseCommunications, reports in his latest special report, UCaaS is getting the attention of larger multisite enterprises that see value in deploying services via the cloud versus investing in infrastructure and equipment at each site. At the same time, there's a growing ecosystem of IT, traditional service providers and over the top players (OTT) that are vying for a piece of the UcaaS business. Read more

Suggested Articles

Girls Who Code were the winners of the first $50,000 IBM Open Source Community Grant.

Lanner Electronics announced on Monday that it had teamed up with Intel to help build the second generation of Verizon's uCPE offering.

Comcast is tapping into artificial intelligence (AI) and machine learning (ML) to gain valuable insights across its networks.