Comcast's (NASDAQ: CMCSA) Xfinity Communities is making strides with its Advanced Communities Network, announcing that it has installed services to over 1 million residents of multifamily housing properties (condos, apartments, etc.) across 37 states.
Perhaps not surprisingly, Xfinity Communities -- which sells, markets and maintains ACN to deliver its suite of data and voice services -- said that the growing demand for high-speed services from residents and building owners is behind the success of the program.
Interest in the ACN service continues to ramp. Just as it hits the 1 million mark, Comcast signed a new deal with the Madison Apartment Group to make 25 of its properties Xfinity Communities.
Other property owners that participate in the program include national multifamily owner groups like WinnProperties that chose to offer Xfinity services via ACN to their residents when the Comcast unit was first created in 2014. The service provider also signed a similar deal with New Haven, Conn.'s College & Crown development.
Among the benefits of the ACN is higher speed bandwidth. Leveraging fiber technology, participating building owners and property managers can provide residents a mix of high-speed broadband Internet and Wi-Fi. Depending on the nature of the property, Comcast ACN offers a mix of fiber-to-the-building (FTTB) or fiber-to-the-unit (FTTU) solutions that can scale to gigabit speeds with customized packages or a DOCSIS-based deployment.
Broadband is only one part of the package. The service provider will offer a number of on-demand video options and provide a dedicated Community Account Representative (CAR) for technical support or sales questions. Buildings served by the ACN will be able to get access to a concierge service that will help with installations, troubleshoot disruptions, process service changes and assist with moving and property transfers.
With renters having a greater amount of housing options, the ability to to provide a set of high-speed services as an amenity will enable property owners to differentiate themselves from the competition.
"The reality today is that residents take into consideration whether properties have access to the latest Internet, Wi-Fi, TV, home automation and voice technologies when deciding where to live," said Michael Slovin, vice president of Xfinity Communities, in a release.
- see the release
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