Comcast Business adds video surveillance to services portfolio for SMBs

Up to four employees can access live and recorded video footage via the SmartOffice Mobile App, or from a desktop. Screenshot: Comcast Business

Comcast Business has introduced its SmartOffice video surveillance platform, giving its small to medium-sized business (SMB) customers a new source to protect their facilities.

Business customers can use the new service to record, store, access and share surveillance video to oversee their organization. They can store recordings in the cloud and get instant access via mobile devices, and the hardware is professionally installed by Comcast Business and backed with customer support.

A business can store up 30 days of video, and permissions can be given to up to four employees to securely access and retrieve footage. Live or recorded footage can be accessed via smartphones or tablets with the SmartOffice Mobile App, or from a desktop.

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The service provides video surveillance to a wide range of companies and industries that require video images to be continually recorded in order to monitor customers, employees or other third parties on the business premises.

During the installation process, Comcast Business technicians will work with SMBs to identify critical areas at their location where video monitoring is appropriate, and all camera maintenance, repairs and replacements will be provided by Comcast.

Mike Duggan, Detroit’s mayor, said that Comcast’s SmartOffice has been a major contributor to Project Green Light, the real-time crime fighting program that relies on high-definition video feeds from nearly 120 partnering businesses.  

"Because business owners know they can get everything they need from one provider to meet the requirements of the program, enrollment is growing at a rapid pace, and we are seeing improvement across the city,” Duggan said in a release.

SmartOffice is available now in selected markets, with plans for future expansion throughout the Comcast service areas.

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